LOTRO: Executive Producer’s Letter February 2021
Rob Ciccolini, posted an Executive Producer’s Letter for the MMORPG The Lord of the Rings Online, yesterday. This road map for 2021 pretty much confirms much of the content he broadly referenced in his recent live stream Q&A session. The letter doesn’t contain any major surprises but it is useful to have a more comprehensive time table for what is coming to the game this year. As ever, he thanked players for their ongoing support for LOTRO and Standing Stone Games endeavours. It is too early to determine whether SSG has successfully improved their communications policy but the letter has been fairly well received on the official forums.
The most immediate content release coming to LOTRO is Update 29: Wildwood which was previewed on the Bullroarer test server last month. As this is an addition to an existing area in the game, this update will be free. This content update, coming this month, will be followed by the Spring Festival, which will feature new seasonal instances featuring Grimbeorn. I tried one of these, again on the test server, and it was suitably droll and whimsical. It involves escorting Grimbeorn’s “Big Bees” around the meadows of Lossarnach so they can pollinate the flowers, while you fend off hordes of Goats!
Rob Ciccolini, posted an Executive Producer’s Letter for the MMORPG The Lord of the Rings Online, yesterday. This road map for 2021 pretty much confirms much of the content he broadly referenced in his recent live stream Q&A session. The letter doesn’t contain any major surprises but it is useful to have a more comprehensive time table for what is coming to the game this year. As ever, he thanked players for their ongoing support for LOTRO and Standing Stone Games endeavours. It is too early to determine whether SSG has successfully improved their communications policy but the letter has been fairly well received on the official forums.
The most immediate content release coming to LOTRO is Update 29: Wildwood which was previewed on the Bullroarer test server last month. As this is an addition to an existing area in the game, this update will be free. This content update, coming this month, will be followed by the Spring Festival, which will feature new seasonal instances featuring Grimbeorn. I tried one of these, again on the test server, and it was suitably droll and whimsical. It involves escorting Grimbeorn’s “Big Bees” around the meadows of Lossarnach so they can pollinate the flowers, while you fend off hordes of Goats!
Next up on the road map, Standing Stone Games are planning to release the first of what they are calling “Further Adventures”. These are quest arcs that make use of the existing Mission system that will feature new stories involving major and minor characters in Middle-earth. The first of which involves Bilbo Baggins. If it is well received by LOTRO players SSG will produce more. They’re also keen for player feedback regarding other characters that could feature in such content.
Summer will see the release of Update 30: Update 30: The Blood of Azog. The next installment of the War of Three Peaks. According to SSG “Durin Stonehelmson prepares to lead the Gabil'akkâ beyond the frozen gates of Mount Gundabad. At the urging of Glóin, Prince Durin sends word to the Lonely Mountain to muster even more Dwarves to Elderslade before the reclamation begins. As you aid in this effort, you'll discover the tale of Hermáth Stormhammer, a hero of the Battle of Azanulbizar. You'll experience important moments in the history of Durin's Folk firsthand, such as the taking of the Oakenshield, the death of Azog, the ever-present danger of Durin's Bane, and more! Update 30 will feature a new Interlude, new Quests, new Missions, and a new Raid in a Quest Pack that is free to VIPs!”
The next major expansion will be launched in Autumn. Specific details are lacking at present but Update 31: Gundabad concludes the story of The Legacy of Durin and the Trials of the Dwarves. Whether the new Brawler class is included in this release remains to be seen The River Hobbit race is conspicuously absent and judging by previous comments made by Rob Ciccolini, will more than likely not be available until 2022. The tailend of this year will see the Legendary Servers, Ithil and Arnor, updated to feature the Mordor expansion. There is ongoing PVMP development, focusing on class balancing and SSG are also tinkering with the Legendary Item system, although it seems to be more of a case of streamlining, rather than a major overhaul.
I, like many other LOTRO players, welcome any news about the games development in its 14th year. An expansion and two content updates is not in any way unsubstantial. However, it has been a while since LOTRO has seen the addition of a wholly new system or game mechanic. Missions, which were added with Update 28, are essentially a variation on an existing theme. Namely solo instances. They do not supply a great deal of narrative content and they are not especially challenging in their present form. LOTRO is at present locked into a cycle of supplying “more of the same”. New content simply see’s new reputation factions, new gear, essences and collectibles added to the game. Familiarity and providing a “set menu” does have its appeal, especially within the MMO genre. A clearly defined progression path with known parameters offers stability to the playerbase.
However if LOTRO truly wants to stay relevant and continue offering players an engaging virtual Middle-earth experience, isn’t it time to focus resources on creating something completely new for the game? Sadly, I cannot see resources being used to develop such a thing. Converting existing content so it can be accessed by console players is a sound business decision opening up a substantial new market. The success of The Elder Scrolls Online and Star Trek Online on Xbox and Playstation prove this. So I assume that this sort of work will take priority over the creation of new mechanics, systems, classes and races. Perhaps there are long term plans for such future development and SSG are focusing on the most immediate needs of the game. I still have a degree of optimism that the acquisition by EG7 may drive some substantial changes. As ever, it’s a question of watching and waiting.
A Month in Gaming
Here we are again. Yet another month has gone by and I find myself writing another instalment of “a month in gaming”. And to be honest, I have very little to say in this particular roundup of my gaming activities. I played Star Trek Online throughout February and created a new Klingon character to take advantage of the ongoing Klingon recruitment event. I have managed to upgrade a Tier 5 D7 and kit it out in such a way that it is fairly robust. And I also created a new Jem’Hadar alt, as they start at level 60 and you are provided with a fully equipped vessel and crew. Nothing fancy but it allows you to get into the endgame content a lot quicker. I may write a more detailed blog post about this at some point. I also played a lot more Fall Guys: Ultimate Knockout as my granddaughters came to stay for a week. I have already expressed my thoughts about the mechanics of that game in a prior post.
Here we are again. Yet another month has gone by and I find myself writing another instalment of “a month in gaming”. And to be honest, I have very little to say in this particular roundup of my gaming activities. I played Star Trek Online throughout February and created a new Klingon character to take advantage of the ongoing Klingon recruitment event. I have managed to upgrade a Tier 5 D7 and kit it out in such a way that it is fairly robust. And I also created a new Jem’Hadar alt, as they start at level 60 and you are provided with a fully equipped vessel and crew. Nothing fancy but it allows you to get into the endgame content a lot quicker. I may write a more detailed blog post about this at some point. I also played a lot more Fall Guys: Ultimate Knockout as my granddaughters came to stay for a week. I have already expressed my thoughts about the mechanics of that game in a prior post.
I briefly dabbled some more with Spiritfarer and Toren. Both are enigmatic and charismatic games which deserve a far more in depth blog post. Sadly due to time restrictions I have not played enough of these two titles to write a proper analysis. What I will say is that they are both intriguing and I wish to return to them as soon as I can. So in default of writing further about what I have been playing, I thought it would be interesting to talk about what I have not played. Because throughout February several titles have appeared regularly in my social media timeline, indicating that many of my friends and peers are playing them. However, due to the genre and type of games they are, I am not. Sometimes, not being part of a shared gaming experience that everyone appears to be enjoying, grants a very interesting perspective. I’ve expressed similar thoughts before regarding World of Warcraft.
Valheim seems to be having a great deal of success at present. This game only appeared on my radar when many of my fellow bloggers started writing about their experiences. At first I thought it was an MMO but as soon as I realised it was a survival and crafting driven title, I quickly decided it was not for me. However, it was pleasant to see it inspiring so many blog posts. These were not only very enlightening but a timely reminder that my fellow bloggers have diverse tastes and we don’t all enjoy the same thing. The other game that has come up a lot is Outriders. The playable demo has attracted a lot of attention and many are surmising that with the demise of Anthem, this title may well find a gap in the market at exactly the right time. Again, this new game is not for me, as I don’t think it offers a shred of originality. I also think my six month stint playing Call of Duty Warzone has fully scratched my “pew pew” itch.
If I had a close group of friends that I regularly played co-op games with, then Outriders may well be a more exciting prospect. I would be far more forgiving of the generic nature and aesthetics of the title. But I haven’t really had access to that sort of online social gaming network for a decade or more and I suspect I don’t have the time to play that way anymore. Valheim has aspects that interest me but I just cannot muster any enthusiasm about resource management in games. I just don’t find that sort of thing exciting. As for tracking game related data via a spreadsheet, well that’s Kryptonite to me. However, I have happily embraced the concept that some games aren’t for everyone. You can’t like everything or play everything. It’s fine not to be part of the latest “thing”. In fact getting that particular monkey off your back is especially liberating.
So what have I got scheduled for March, gaming wise, I hear you say. Well the idea of buying a Nintendo Switch is back on the table. My granddaughters are going to be six in July and they like simple, brightly coloured and “fun” games. Well Nintendo has all that in spades so I may buy a Switch for reasons of suitability and inclusion. They like to watch me play The Elder Scrolls Online but I have reservations about its appropriateness after one of them asked about the “lady with the burnt face and big boobies”. A regime of Mario and Pokemon may be a better idea at present. I also remembered recently that I have the game of the year version of Horizon Zero Dawn. Perhaps I should make time for that in March as I haven’t played a RPG for a while. I suspect that Standing Stone Games will release the next update for The Lord of the Rings Online soon, so it will be nice to return to Middle-earth and touch base with my kin mates. Let’s see what happens in the next 31 days.
LOTRO: Producer Q&A 2021
Executive Producer Rob Ciccolini (AKA Severlin) made a surprise appearance on the latest The Lord of the Rings Online livestream this week and conducted an impromptu Q&A with those viewing. As ever it did not contain any major revelation regarding the long term plans for the game but it did include some interesting nuggets of information. The fact that he engaged with players is a talking point in itself. Communication has been a major complaint from LOTRO players for several years now. Perhaps the negative PR from last year regarding the server outages and the so called “mini expansion” have finally appeared on senior staff’s radar. The fact that LOTRO has a new owner may also have contributed to this “revised” approach to community relations. Here is a breakdown of what Rob Ciccolini had to say, courtesy of Massively Overpowered:
Executive Producer Rob Ciccolini (AKA Severlin) made a surprise appearance on the latest The Lord of the Rings Online livestream this week and conducted an impromptu Q&A with those viewing. As ever it did not contain any major revelation regarding the long term plans for the game but it did include some interesting nuggets of information. The fact that he engaged with players is a talking point in itself. Communication has been a major complaint from LOTRO players for several years now. Perhaps the negative PR from last year regarding the server outages and the so called “mini expansion” have finally appeared on senior staff’s radar. The fact that LOTRO has a new owner may also have contributed to this “revised” approach to community relations. Here is a breakdown of what Rob Ciccolini had to say, courtesy of Massively Overpowered:
There are plans for LOTRO continuing for a decade and more: “We want it to go on forever.”
A spotted leak of a “landscape difficulty NPC” is part of a project to let players increase the challenge level while questing, but that’s still in the works for all servers.
The Wildwood content update is cool because it fills out content in the mid-levels but has missions for endgame players.
“The more we round out the map in development, the more it feels real.”
Again, Gundabad expansion is confirmed for later this year with a continuation of the main storyline.
The Guardian class update and tank class balance changes are “ongoing.” But a lot of the attention from the class team is focused on the Brawler right now.
No teasing on the Brawler just yet. It’ll probably be part of the pre-order for Gundabad. “Doing a new class is a big deal!”
The studio would love to do more racial housing, but nothing immediate. Definitely not before the expansion.
There will be Update 30 in the summer before Gundabad. It will be an endgame patch that includes a smaller raid. It’ll be handled as a normal quest pack.
There is no release date for Wildwood yet. It’ll be a regular quest pack that’ll be free for VIPs.
He feels communication is “improved,” which is why he’s doing these Q&As.
There will be more talk about “modest changes” for PvMP coming in the producer’s letter.
Producer’s letter is almost ready and will be here within the month.
LOTRO market gifting is coming in the near future, but there is no ETA for it yet.
Scrolls of Empowerment controversy: The team wants players to stay at their level of content rather than going back to farm easier spots.
Apologized for the delay on legendary item revamp, as it’s gotten delayed twice now for different reasons. They are excited to do it, want to do it, but it’s slow in coming because of how much engineering resources it’ll take.
Look for the legendary item revamp “later this year” that will include UI changes. The time frame for this depends on what engineering says when they get in there. They just want one system from level 50 onward that’ll make for leveling alts better.
Transferring from closed game worlds will be happening in “the near future.”
River-hobbits are confirmed to be an upcoming race, but don’t expect to see it until 2022.
They are aware of attack speed and animation issues, but they have to deal with this carefully and delicately since it affects so much.
There are possible plans to create a level 130 Valar boost, but this is not confirmed yet.
No further plans to expand LUA support.
The anniversary event is indeed coming.
The team wants to put more resources into crafting, possibly after Gundabad.
There is more work being done to reduce server lag, especially during raids. New chat server hardware is being worked on.
Kinship revamps are on the list, not at the highest priority but it’s there.
SSG has no plans for Europe-based servers as it doesn’t have the resources to support both.
The studio “learned a lot of lessons” from the War of the Three Peaks “mini-expansion” debacle such as giving VIP players more value from these (“We’re not trying to squeeze them,” he said of charging VIP players) and making the more expensive bundles better.
The team wants to give players more ways to get good gear, including essences.
No new instruments are being announced, but it’s definitely something the team loves to do.
The team has discussed a stat squish, but it’s a “big deal” that requires an entire game rebalance. It would also invalidate every single class guide if this happens. Not saying yes, not saying no.
SSG’s goal is to have something fun for players to do “every 13 weeks,” something cool and interesting as 13 weeks seems to be the point when players start to fall away without further stimulation. It’s why the team wants to get out the as-of-yet-unseen Unfinished Tales quests.
There’s a lot of discussion about investing into the engine and graphics of the game. This comes from EG7’s excitement about improving that.
There are more character customization options in the works, perhaps prior to the expansion.
SSG knows that 4K support is heavily requested, but it requires specialists to do it right. They’re looking into the viability of doing that.
SSG has a number of positions open as it is expanding the team.
Scaling UI is something the team wants to do.
The team looks at the player engagement data from patches to help figure out what should be developed in the future.
The legendary servers should be going to level 105 in the next few months.
GMs are getting more tools to help players better and more quickly.
SSG wants to revamp its website, it knows that it is old.
There are plans for more of these AMAs!
There are a few points that I would like to pick up on. Firstly Mr. Ciccolini’s claim that communication has improved strikes me as a little premature. I think we should give this a year to decide if things have gotten better. But at least he has shown up and engaged with the community so it’s a start. Secondly, I am cautiously optimistic about the proposed Legendary Item changes. If the developers can rationalize the mechanics and make the overall system less arcane, then they’ll impress the hell out of me. I still like the idea of a weapon that levels and grows with you as you progress through the game but I don’t want the process to be an insufferable grind. I also don’t want it to be a means to strong arm me into paying unnecessarily. It is unethical and frankly insulting to artificially create a grind and then monetise the very means to escape it. Thirdly, I am definitely interested in a level 130 Valar boost. I have several alts I want to progress but don’t wish to drag through Mordor.
However some of the other issues discussed are a little more nebulous and I suspect will be difficult to address without a lot of financial investment and the employment of specialist staff. Tinkering with graphics and upgrading the game engine are major undertakings. However, if LOTRO is to remain competitive with other MMOs, a more contemporary visual style along with support for 4K, as well as a scaling UI, would be beneficial. However, let us not forget that some people do not like change. Alterations to the Hobbit run animation along with the last character model upgrade resulted in a small but vocal group of players brandishing flaming torches and marching on the Winter Palace. If changes are made, will SSG be able to offer an option for a “classic” game aesthetic?
I am hoping that Standing Stone Games will be more transparent with regard to their actions in the months to come. I don’t expect to see the details of the corporate balance sheet but I would like to know what’s being planned and how things are going. If problems occur I’d like to be treated as an adult and told that there is an issue. It’s only a small percentage of players that tend to lose their shit when there are delays and frankly they’re best ignored. The rest of us tend to have a positive view of the game and want to get behind and support its ongoing development. Hence I hope we see more of Mr Ciccolini in 2021 and we get a clear road map for the next 12 month soon. Hopefully SSG will be a little more sensitive to player sensibilities and feedback. The whole Scrolls of Empowerment debacle is still present in many player’s minds. I still balk not only at the level locking of scrolls but the fact they put a cap on how many you can stockpile at once. SSG needs to get a lot of things right this year if they want to genuinely repair community relations. Let us hope that process has now officially started.
LOTRO: Bullroarer Update 29 Wildwood Preview #1
When I heard that Update 29 for The Lord of the Rings Online would be an area between Evendim and The North Downs, I assumed there would be a new zone somewhere above Fornost. Well it pays to remember never assume anything. I logged on to the Bullroarer test server tonight and found that Wildwood (as the new area is called) is actually located in North West Bree-Land. Standing Stone Games have developed what was previously an inaccessible part of the Bree-Land and created an interesting new region. It maintains the existing idiom of the overall zone with regard to aesthetics and mobs but from what I have seen the PVE content available is pitched at level 45 or thereabouts. It would appear that there is an NPC based at the Trestlebridge Gate who offers level cap Missions that take place in the new area.
When I heard that Update 29 for The Lord of the Rings Online would be an area between Evendim and The North Downs, I assumed there would be a new zone somewhere above Fornost. Well it pays to remember never assume anything. I logged on to the Bullroarer test server tonight and found that Wildwood (as the new area is called) is actually located in North West Bree-Land. Standing Stone Games have developed what was previously an inaccessible part of the Bree-Land and created an interesting new region. It maintains the existing idiom of the overall zone with regard to aesthetics and mobs but from what I have seen the PVE content available is pitched at level 45 or thereabouts. It would appear that there is an NPC based at the Trestlebridge Gate who offers level cap Missions that take place in the new area.
Before I discuss this specific quest arrangement, I would like to talk briefly about Wildwood. If you ride North along the Greenway towards Trestbridge, there is a turning to the left of the road once you get just beyond the Orc camp where Rob Thornley is held hostage. This road bears West above the Cirith Nur Orc camp and then the terrain opens out into a wooded and grassland region that is Wildwood. Like most of Bree-Land, the area is blighted by Ruffians and Poachers. Due to its close proximity to Evendim, there are also Tomb Robbers along the banks of the Brandywine. You will find Orcs occupying the old Dunedain ruins of Norwarden and Overwine Hall. Wargs congregate around the aptly named Gnawbone Pit. There is also a village that has been overrun by bandits called Cotfast. There are two mines in the new area called West and East-delf, both of which are occupied by bandits. In the depths there is the cavernous area of Writhenset, complete with spiders and a maze of web tangled tunnels.
An old Watch Tower, Sutwarden that overlooks lake Starmere. The lake flows out into the Brandywine through the Brandy Hills. There is another Dunedain ruin called The Old Bluff-house. Again this is rife with Wildwood Assailants. Tucked away in the farthest top left hand corner of Wildwood is a rickety rope bridge, Marl’s Crossing, that straddles the river that separates this new zone from the North Downs. It is held by Half Orcs and at present cannot be crossed. Even if it could it would lead to a part of Evendim that is currently inaccessible anyway. In many ways this highlights the unusual nature of Wildwood. It is surrounded by older areas which are designed to be level 20 to 30. For example the Brandy Hill Ruins and the home of Svalfang The Stone Giant abut closely to the Wildwood. So players with low level alts will have to tread carefully when in the area, less they stray into mobs with a higher level.
The main quest hub for the new area appears to be Trader’s Wharf which is on the Eastern banks of the Brandywine river. A group of adventurers and traders are attempting to reclaim the Wildwood from the various bandits and poachers. There’s a reputation quartermaster and other traders, along with the obligatory weeping NPC, who in this case is a Hobbit. According to the notes on the official forum, it is here that the quest to explore the Wildwood can be started. The new zone can also be approached from Trestlebridge which now has a Western entrance and a road that runs out into the new area. It is at Trestlebridge Gate House that you can find the NPC that bestows content for players at level cap. It would appear that these are specifically Missions and therefore are designed for solo or duo players. I tried several of these and found them to be broadly similar to those found in War of Three Peaks.
Wildland is not a huge new area but I must admit, I like the fact that SSG have opted to develop an unused area of an existing and much beloved zone. Bree-Land is one of the oldest regions in LOTRO and it is nice to see a new area that maintains the existing idiom. There are a few oddities at present which may be placeholder content. It is somewhat incongruous to find a Moose in such an area. I am also intrigued by the Wandering Jorthkyn that I encountered. Naturally I will complete the PVE content when it is formally released, although being level 45 it will offer no tangible benefits apart from the story. And I must say I am far from thrilled that the only level cap content on offer are Missions, which I am not especially enamoured with. Overall the scope of this update, which is apparently going to be free, is somewhat reduced compared to previous releases. I suspect the pandemic is to blame for this. It will be interesting to see how the community receives Wildwood and whether Missions are popular or not.
NB. The Bree-Land Map been updated to reflect the new area of Wildwood. SSG have also revised the maps for The Shire and Ered Luin.
MMO Tropes: The Hero
If I may quote myself “The MMO genre is rife with its own set of tropes; recurring themes and motifs that have become established and ubiquitous. All of which are ideal material for a hastily produced, lazily conceived, recurring blog post”. This time round, I would like to discuss the following. The Hero, the Chosen One, the Übermensch. As that is the role that we so often are assigned in this genre. Developers broadly assume that most players want a power fantasy and precious little else is on offer. Hence we find ourselves in a story in which we are destined to do great deeds in a virtual world, whether we wish to or not. I can see the superficial appeal of such a conceit. Most of us are not such overachievers in real life. So a game in which we get to do stuff to the world, instead of the world doing stuff to us has an inherent allure. But like most MMO tropes, unless it is implemented with some panache and creativity, it quickly becomes a tiresome cliche.
If I may quote myself “The MMO genre is rife with its own set of tropes; recurring themes and motifs that have become established and ubiquitous. All of which are ideal material for a hastily produced, lazily conceived, recurring blog post”. This time round, I would like to discuss the following. The Hero, the Chosen One, the Übermensch. As that is the role that we so often are assigned in this genre. Developers broadly assume that most players want a power fantasy and precious little else is on offer. Hence we find ourselves in a story in which we are destined to do great deeds in a virtual world, whether we wish to or not. I can see the superficial appeal of such a conceit. Most of us are not such overachievers in real life. So a game in which we get to do stuff to the world, instead of the world doing stuff to us has an inherent allure. But like most MMO tropes, unless it is implemented with some panache and creativity, it quickly becomes a tiresome cliche.
In The Lord of the Rings Online, upon creating a new character and entering Middle-earth, you soon find that even the most humble and parochial of Hobbits is destined for an epic adventure of the utmost importance. Due to the nature of the lore you cannot be an active member of The Fellowship of the Ring but your paths frequently cross. And you are revered as you progress through the game, as your fame and renown proceeds you. It’s hardly a low key affair. In Star Trek Online, your Federation character rapidly rises through the ranks of Starfleet, after you are forced to take charge in a crisis during your maiden voyage. The Klingon storyline takes an alternative approach with your avatar challenging the ship’s Captain to single combat after you discover their treachery. And in The Elder Scrolls Online, if you elect to follow the original primary storyline, you become the Vestige, empowered with unique abilities as a result of the temporary loss of your soul. Get you.
Although these examples all work within the internal logic of their respective games, they are all rather formulaic. After a while, if you’ve played several MMOs, then the archetype of the predestined hero becomes rather dull and at times actively annoying. But it is easy to understand why this narrative construct prevails in gaming. Because it is already the default setting of so much fantasy literature, film and television. Power fantasies per se are a mainstay of our popular culture, providing both the moral and ethical rectitude that is so sadly lacking in real life. In an MMO the bad guy will be dealt with and justice will be served, where in reality they tend to die in their own beds, rich and content while their victims scream into the abyss. Furthermore, power fantasies tend to be driven by robust archetypes who wield power justly. Hence it is John McClane the cop who defeats the terrorist by using force and cunning in Die Hard, rather than Colin McTavish, the junior photocopy clerk, who works in the administrative department of a small company making stilts for Dachshunds.
However, not every player wants to be a dashing hero or is comfortable with a never ending litany of quests and missions that are predicated upon mass murder and destruction. MMO players often revel in the low key fun of crafting, farming resources and trading on the auction house. In fact some will argue cogently that they desire a game where they can progress just by pursuing benign and benevolent activities such as being a jeweller or armorsmith. Every now and then, I am delighted when I read about a gamer who has managed to play through an MMOs by crafting or some other non-stabby and murderous means of progression. Sadly, this is not always possible or if it is, the player hobbles themself by missing out on vital drops or skills points that are gated behind story content. It’s a shame that game developers have not been more proactive in catering to players that desire a non heroic role. Some gamers are perfectly content with the prospect of just being an average citizen in a virtual world, as they are in real life.
I think one of the measures of a good MMO is how much choice it offers its players. The more the better. Given the complexity of branching narratives that contemporary games can support, it would be intriguing to see an MMO built upon such a system. I like the idea of being a foot soldier who can participate in battles but your personal actions directly affect career progression. If you just hold your position and fight the enemy then you’ve done your job. If you seek out additional tasks and risk, then you increase further in rank and responsibilities. This way you can seek to be a hero or choose to remain less assuming. And why not let players be a chef, a farmer or a quantity surveyor? There is scope for inventive gameplay within such disciplines. Instead of seeking the Sword of Kagnazax your goal could be the Mixing Bowl of Sha Ka Ree or the Trowl of House Harkonnen.
At present, the hero character is the default setting of the MMO genre and as such it must be endured by the player. And like most tropes common to the MMO genre, it is more of a means to an end, rather than something to be over analysed and dissected. Because if you do the latter, the logic of it all somewhat falls apart. It makes for an awkward situation when you swagger into a tavern, expecting to live large on your reputation as the bane of the foul Marmidons and vanquisher of the Nibble-Pibblies, only to find that everyone else present has done exactly the same. Too many cooks and all that. Plus who really wants to live in a virtual world, filled with nothing but heroes and over achievers? Nothing mundane or normal would ever get done. Who is going to deal with the blocked drains in the Lion’s Arch or treat Ultan Foebane’s haemorrhoids?
Star Trek Online: Budget D7
The current Klingon Recruitment Event in Star Trek Online is a great opportunity for new and returning players. The revamped Klingon storyline really hits the mark, offering an adventure that is packed to the gunwales with lore appropriate themes and homages. Basically you get to shout Qapla' a lot and while dispatching your enemies with the business end of your bat'leth. You even get to fight alongside Kahless the Unforgettable himself. Cryptic certainly know how to use their license effectively, offering not only a fanservice but a genuinely well conceived narrative. So let it suffice to say, I created a new Klingon alt (choosing a Discovery era Klingon this time round) and have powered through the four story arcs. K’Olin has now reached level 52 and the rank of Lieutenant General. I have benefited greatly by reclaiming gear and equipment that has been account unlocked by other alts.
The current Klingon Recruitment Event in Star Trek Online is a great opportunity for new and returning players. The revamped Klingon storyline really hits the mark, offering an adventure that is packed to the gunwales with lore appropriate themes and homages. Basically you get to shout Qapla' a lot and while dispatching your enemies with the business end of your bat'leth. You even get to fight alongside Kahless the Unforgettable himself. Cryptic certainly know how to use their license effectively, offering not only a fanservice but a genuinely well conceived narrative. So let it suffice to say, I created a new Klingon alt (choosing a Discovery era Klingon this time round) and have powered through the four story arcs. K’Olin has now reached level 53 and the rank of Lieutenant General. I have benefited greatly by reclaiming gear and equipment that has been account unlocked by other alts.
So far I have played through the game using a Tier 6 Qib Intel Battlecruiser that is part of the Delta Rising: Operations Pack. It scales to level and has proven most useful. However, like many STO players, I hanker after the iconic D7. There are currently three Tier 6 variants of the D7 in the game but they are only available from Infinity Promotion Research & Development Packs, Duty Officer Packs and Infinity Lock Boxes. The odds of finding one when opening any of these are low. Alternatively you can buy one from another player via the in game exchange but the prices are impractical. Hence I am not likely to be getting a Tier 6 D7. However, there is a compromise available. It may not satisfy players who like to pursue maximum DPS but for the average STO player, this is a viable solution. Why not purchase the Fleet K't'inga Battlecruiser Retrofit, which is Tier 5 and then upgrade it?
To purchase the Fleet K't'inga Battlecruiser Retrofit, you will need 4 Fleet Modules (which cost 500 Zen each), 20,000 Fleet Credits and access to a Fleet. Your character has to be level 50 or above. Make sure you buy the Fleet version of the ship and not the regular version which is NOT upgradeable. Next you will need a Starship Upgrade Requisition (cost 700 Zen) which will make your ship Tier 5-U. This will increase the hull, add an extra console seat and access to Starship Mastery passive trait system. And then if you apply an Experimental Ship Upgrade Token (cost 1000 Zen) you will add a further ship device slot, universal console slot and the ability to use an extra starship trait. You will now have a D7 with 12 console slots and 4 device slots for the cost of 3,700 Zen. All this will cost about £32 but it’s ultimately a lot cheaper than buying dozens of lock box keys and hoping to luck.
As you’ve probably surmised, I chose this option. For those with much deeper pockets you can always search the internet for third party sellers and buy a Tier 6 D7 for cash. But it will set you back about $190 or so. Frankly, I think the upgraded Fleet K't'inga Battlecruiser Retrofit is the best option for players who want the iconic vessel but aren’t looking for the best stats. This hybrid solution offers a ship with an acceptable hull and if you equip the right consoles and weapons you won’t be underpowered. It will definitely have no difficulty dealing with PVE content. This version of the D7 unlocks 4 skin variants and offers a degree of customisation, so you should be able to get the look you are striving for. So if like me you really want to sport that classic Klingon look then consider this budget option. Don’t let any petaQ tell you otherwise.
LOTRO and Community Management
Hanlon’s Razor asserts “never attribute to malice that which is adequately explained by stupidity”. Therefore it is a useful tool when applied to politics, business management and public discourse. All of which are rife with contention and rancour. However, this is often due to human incompetence rather than premeditated malevolence. So with this maxim in mind, let us consider the conundrum that is the MMORPG The Lord of the Rings Online, its developer Standing Stone Games and their ongoing propensity for bad community relations and poor business decisions. Last year, there were major server outages which kept the game offline for a substantial amount of time. Despite SSG enjoying a community that is broadly sympathetic to their cause, they handled the problem appallingly. The community manager at times gives the impression that doing his job is positively distasteful to him. However, the recent acquisition of SSG by Enad Global 7, gave the community hope that 2021 would be a better year. Sadly, nearly a month into the New Year and SSG have managed to upset their customers yet again.
Hanlon’s Razor asserts “never attribute to malice that which is adequately explained by stupidity”. Therefore it is a useful tool when applied to politics, business management and public discourse. All of which are rife with contention and rancour. However, this is often due to human incompetence rather than premeditated malevolence. So with this maxim in mind, let us consider the conundrum that is the MMORPG The Lord of the Rings Online, its developer Standing Stone Games and their ongoing propensity for bad community relations and poor business decisions. Last year, there were major server outages which kept the game offline for a substantial amount of time. Despite SSG enjoying a community that is broadly sympathetic to their cause, they handled the problem appallingly. The community manager at times gives the impression that doing his job is positively distasteful to him. However, the recent acquisition of SSG by Enad Global 7, gave the community hope that 2021 would be a better year. Sadly, nearly a month into the New Year and SSG have managed to upset their customers yet again.
Earlier in January, SSG tested Update 28.3 on the Bullroarer server. Among the various changes to the game were several restrictions made upon Scrolls of Empowerment which are an essential item for levelling your Legendary Weapon in the game. The proposed changes effectively limited player access to this resource within existing content and increased the availability in the latest “mini expansion”. Effectively the player base were potentially being coerced into buying War of Three Peaks to access SoEs and having to work harder. To say there was a public outcry is an understatement. The LOTRO community and the gaming press were scathing of this crass proposal. So SSG dialed backed the changes but not in any meaningful fashion and posted their revised proposal on the official forums. The playerbase again pointed out that acquisition of SoEs is still far from equitable but SSG remained deaf to their requests and intransigent to the last. Today, Update 28.3 was formerly released on the live servers and the changes became official, multiplying the grind for SoEs by approximately five times.
This incident needs to be considered within a wider context, as SSG have “form” for making decisions that fly in the face of good community relations. In fact Community Management has been a hot potato for both Turbine and now Standing Stone Games since 2009 when the game brought out the lacklustre Siege of Mirkwood expansion and was beginning to transition (behind the scenes) into a free to play game. Information has always been slow in coming and problems are all too often dealt with with an air of annoyance, rather than empathy. Now no one thinks that being a CM is an easy position and most adult gamers understand that business decisions are made at a senior level. Therefore community management is mainly about PR and pouring oil on troubled waters, rather than hands on change. However, SSG seems to fail to understand this and their current incumbent CM for LOTRO, Cordovan (AKA Jerry Snook), certainly comes across like a square peg in a round hole. His responses to player criticism and concerns often appear indifferent and implicitly passive-aggressive. One wonders if he even enjoys or wants the position he holds.
LOTRO has endured bad community relations for over a decade now and one has to ponder how and why a company such as Turbine/SSG so consistently manages to get things wrong. It may be down to the fact that it is a relatively small company which has key members of staff that have remained in position throughout the company's lifecycle. It could be possible that there simply isn’t the talent in-house to provide someone who is sufficiently au fait with the requirements of modern community management. Perhaps the company is so focused upon keeping the gaming running and their staff employed that dealing with their customer base is simply a priority that is much further down the list. However, many players were hoping that the EG 7 acquisition would potentially fix this perennial problem, as they have implied that they will be investing in the game.
LOTRO is a unique game with a correspondingly unique community. There is a strong core of mature and thoroughly invested players who hold the game in a great deal of affection. They are understanding and forgiving with regard to the games business and development decisions, possibly too much so I would argue. But at present, LOTRO is the only virtual Middle-earth in town and so in some respects the player base has nowhere else to go. However, I do believe that even their stoic patience is beginning to run thin. A cursory look at the official forums will show lifetime account holders and LOTRO aficionados one step away from throwing in the towel. Certainly, there could at least be a drop in subscriptions. Some have surmised that EG 7 may have arrived too late and that SSG are flailing around as the business slowly fails. There’s certainly more going on than meets the eye and eventually the truth will out. In the meantime if SSG wants to do anything positive to help the current situation then they need to focus on their community relations and management. Because at present it is an active impediment to the well being of LOTRO.
Another 5 of My Favourite Quality-of-Life Mechanics in MMOs
Last year I wrote a post about several “quality-of-life mechanics” found in MMOs. Systems and functionality that just make a game more manageable or convenient. Despite having many features in common, MMOs are far from identical in their interface and controls. If you’re a genre aficionado, then you can usually bluff your way through a new game and decipher how to play it. But for new players, often just trying to figure out how to do a simple thing, like find your skill points, can be an uphill struggle. However, every now and then, you’ll come across some simple functionality in a game that is useful and makes a task much easier. So I have collated another five “quality-of-life mechanics” that I feel are significant and beneficial to the player. Some are very minor but that does not diminish their value. Sometimes, less can indeed be more.
Last year I wrote a post about several “quality-of-life mechanics” found in MMOs. Systems and functionality that just make a game more manageable or convenient. Despite having many features in common, MMOs are far from identical in their interface and controls. If you’re a genre aficionado, then you can usually bluff your way through a new game and decipher how to play it. But for new players, often just trying to figure out how to do a simple thing, like find your skill points, can be an uphill struggle. However, every now and then, you’ll come across some simple functionality in a game that is useful and makes a task much easier. So I have collated another five “quality-of-life mechanics” that I feel are significant and beneficial to the player. Some are very minor but that does not diminish their value. Sometimes, less can indeed be more.
Star Trek Online: Away Teams and Combat Pets.
Some MMOs include AI companions that can join you on quests. I used to enjoy the virtual company of Guss Tuno in Star Wars: The Old Republic and his amusing quips and personal foibles. However, Star Trek Online goes a step further and allows players to take a 4 man away team with them on ground missions. You can pick your away team from your Bridge Officer personnel and have whatever mix of classes you wish (Engineering, Science and Tactical). Hence, a well balanced team can provide heals, buffs and DPS support. Furthermore, if you wish to play more tactically, you can assign basic instructions to your away team, such as holding a position or suppressing fire. It’s all a bit hit and miss at times but it adds to the fun and has practical benefits. If you are defeated you can opt to respawn or call a team member over to revive you. If you have an android as part of your away team they have the ability to reboot themselves. If the entire team wipes they will self revive and then resurrect everyone else. You also get to customise your away teams gear, so you can make them very robust if you choose wisely.
Like other MMOs STO has cosmetic pets. But it also has a modest collection of combat pets that can be used offensively during ground missions. It is possible to equip up to 4 of these at a time, although I wouldn’t advise such a strategy as it comes at the expense of other useful ground equipment. Combat pets can be very effective if used in conjunction with deployable turrets and other ground support weapons. Plus it is great fun to watch a combat Horta leisurely sliding over to the enemy. However the jewel in the crown is the Bio-Engineered Furiadon. Who doesn’t want an armoured dinosaur equipped with lasers fighting at their side?
LOTRO: Simple Rally Horn.
The Lord of the Rings Online has a huge game world. Standing Stone Games’ virtual Middle-earth has grown prodigiously over the last 14 years. If you want to play through content with another player or need assistance, it can be quite a chore for one party to travel to the other. The is a complex network of stables and auto mounts across the various zones and it can take a while to get from A to B at times. However, the simple rally horn is a consumable item that will summon another player to your location, if you are grouped with them. They can be obtained from the Hobbit Gifts, which are a daily login reward, or purchased from the store. They are incredibly useful and I always keep a few in my bag for occasions when I want to team up with another player. Because so many play LOTRO PVE content solo these days, these items are often overlooked.
Guild Wars 2: Revival.
Over the years, the MMO genre has experimented with various systems that handle player “death” or “defeat”. I’ve never liked “corpse walking” as it is a major inconvenience. Many games have a specific class that can revive, resurrect or heal a downed player which is fine if you have one in your group but not so good if you don’t. In STO, your AI companions can revive you which is beneficial. However, I feel that Guild Wars 2 handles this mechanic the best, insofar as every player has the ability to revive another. As it is a game with wide expansive zones and dynamic events it makes sense to have this common skill. When a player is defeated and in a “downed” state, they can either retreat to a nearby waypoint, or be resurrected by one or many players. The more players that participate, the quicker the process is. It is a simple and efficient process and I wish it was available in other games.
The Elder Scrolls Online: The Crafting Bag.
Storage, bag space and inventory slots are a perennial problem in most MMOs. Many players feel obliged to store everything “just in case”. Therefore, you can never have enough storage and therein lies the problem. Monetising bag space is an easy source of revenue. Perhaps the biggest culprit for hoarding space are crafting items. I tend not to craft in MMOs but I do trade in such commodities. So even I am not immune from this problem. Which brings me onto The Elder Scrolls Online and the way the issue is handled in that game. The Craft Bag is a unique subset of the player's inventory, that does not take up any space and can store an unlimited amount of all crafting and style materials. Therefore when you are out in the world playing through content, armour, weapons and jewellery etc will be deposited in your regular bag space but crafting items are automatically segregated into the craft bag and doesn’t steal space. The only caveat is that this facility is only available as part of an ESO Plus subscription. However, I usually play ESO for 2 to 3 months a year and during that time, I always subscribe due to the practical benefits of this bag.
So these are another five examples of “quality-of-life mechanics in MMOs” that I find useful and consider game enhancing. I’m sure there are plenty of other examples. Feel free to leave comments below any that you enjoy and would like to mention.
LOTRO: Proposed Changes to Scrolls of Empowerment in Update 28.3
2020 was a tumultuous year for Standing Stone Games and their MMORPG, The Lord of the Rings Online. The initial success they enjoyed at Easter through offering so much free content was tempered by the server outages over June and July. Their systemic communication failure throughout this period did not help matters. However, the news regarding Enad Global 7 and their acquisition of Daybreak Game Company in December was well received by fans. A graphical overhaul and a console port were both mentioned in an investor presentation. The New Year started well with the news that the first six expansions for LOTRO have been bundled together for the bargain price of £47 (including VAT). However, matters have taken a turn for the worst after a post on the official game forums caught players attention.
2020 was a tumultuous year for Standing Stone Games and their MMORPG, The Lord of the Rings Online. The initial success they enjoyed at Easter through offering so much free content was tempered by the server outages over June and July. Their systemic communication failure throughout this period did not help matters. However, the news regarding Enad Global 7 and their acquisition of Daybreak Game Company in December was well received by fans. A graphical overhaul and a console port were both mentioned in an investor presentation. The New Year started well with the news that the first six expansions for LOTRO have been bundled together for the bargain price of £47 (including VAT). However, matters have taken a turn for the worst after a post on the official game forums caught players attention.
It would appear that the latest test build on the Bullroarer server also includes some changes to both Reputation Accelerator Tomes and Scrolls of Empowerment. If these alterations are carried over to the live game they will not be well received. Here are the details as they currently stand.
Physical Mastery and Tactical Mastery values on Legendary Item Titles are being increased across all tiers.
Scrolls of Empowerment from the Rangers of Ithilien Quartermaster now cap at max-tier 35.
Scrolls of Empowerment from the Dol Amroth Quartermaster now cap at max-tier 35.
Scrolls of Empowerment from Narnaith in Minas Tirith now Cap at max-tier 44.
The quest "March on Gundabad: Additional Steps (Daily)" now awards 2 Scrolls of Empowerment with a max-tier cap of 83.
The quest "The War Effort: Threats to the Battlefield" now awards 3 Scrolls of Empowerment with a max-tier cap of 83.
Note: These changes will not affect items that are already in the player's possession, be they in the inventory, vault storage, housing storage, mail, or elsewhere.
Tradeable, unbound reputation granting tokens now have appropriate region quests gating their usage.
Small Reputation Accelerator Tomes offered on Skirmish Vendors now Bind to character on acquire and have a Max Usage Level of 100.
Scrolls of Empowerment are essential in levelling your Legendary Items. I cannot easily explain the esoteric nature of this game system because it is an utter mess in its present state. Let it suffice to say that SoEs boost the legacies on your weapon, increasing stats that the player has chosen, through 83 tiers. Obtaining SoEs has always been a chore in LOTRO. Despite new content being regularly added there is seldom any that offer these items in any respectable quantity. Hence most players farm older content from Minas Tirith to gain these. However, in Update 28.3 (which is currently being tested on the Bullroarer server), the SoEs that are currently gained from Ithilien, Dol Amroth and Minas Tirith are to be gated at specific tiers. If the legacies on you Legendary Weapons fall within these parameters you can use them. If not then you cannot. It is this issue that is the potential problem. As it stands at the moment, due to the chaotic state of the entire LI system, players use an expedient workaround to gain a resource they need. This change will cut that resource off for many players whose legacies on their LI are over halfway towards the cap.
It would appear that these proposed changes are due to SSG trying to manage LI progression on the two Legendary Servers. Content is released at a slower pace and as they stand at present, the level cap on both Anor and Ithil is 100 where it is 130 on the live standard servers. From a development point of view it is not cost effective to have to maintain two systems, so I can see why SSG have gone down this route But once again we are presented with something potentially being taken away and not replaced with something comparable. SSG are proposing to make the required SoEs available via repeatable content but that is only available in their latest “mini expansion”, War of Three Peaks. If you do not own this, then you cannot access it. Naturally there are store based alternatives available to unlock legacy tiers. If these changes are made to the live game then players will have to purchase War of Three Peaks or look to the store. This is far from a benign incentive.
With regard to the proposed changes to the Small Reputation Accelerator Tomes, this is another example of removing a benefit without an equitable replacement. The barter currencies used to acquire these items are accessible across your account. Therefore a player could use marks earned by a high level alt to buy a rep booster for a newer, lower level alt. Making these items bind to character diminishes their benefit. Again, there is naturally a store alternative. This proposed change is not as potentially damaging as the one regarding SoEs. But ultimately the degree of inconvenience, be it big or small, is not the point. There is a fundamental principle of quid pro quo at stake here and it is being eroded. Hopefully, the feedback on the forums will alert SSG to the PR disaster that potentially awaits them. However, given their track record, I suspect they may well just blithely walk into it.
Update:
As of Thursday 14.01.21 SSG have revised their plan regarding SoEs and made the following statement via the official forums.
Regarding Scrolls of Empowerment:
We really do want to make the process of acquiring these scrolls more varied and more meaningful at a given end-game, but we also want the acquisition process to be appropriate to the level of the content. We'll be fixing a math error quickly discovered by the community regarding how we set tier limits on scrolls from Gondor, which makes them largely useless for Imbued items unless your character is on a Legendary World with a level cap below 115. We also intend to address a gap in available scrolls for solo landscape players at level caps 105, 115, and 120.
Here are our current 28.3 plans for Scrolls of Empowerment:
Scrolls of Empowerment available to barter from the Dol Amroth Quartermaster will cap at max-tier 44 (since this content predates imbuement).
Scrolls of Empowerment available to barter from the Rangers of Ithilien Quartermaster will cap at max-tier 59.
Scrolls of Empowerment available to barter from Narnaith in Minas Tirith will cap at max-tier 59.
Scrolls of Empowerment with a max-tier of 59 will be added to daily and weekly quests on the Quartermaster (Host of the West).
Scrolls of Empowerment with a max-tier of 69 will be added to the Restoring the Three Kingdoms quest in Northern Mirkwood.
Scrolls of Empowerment with a max-tier of 79 will be added to the Protecting the Beornings, Elves, & Woodmen quests in Vales of Anduin.
The quest "March on Gundabad: Additional Steps (Daily)" will award 2 Scrolls of Empowerment with a max-tier cap of 83.
The quest "The War Effort: Threats to the Battlefield" will award 3 Scrolls of Empowerment with a max-tier cap of 83.
LOTRO, Daybreak Game Company and Enad Global 7
It has long been suspected that Daybreak Game Company owned Standing Stone Games and was more than just their publisher. However, being a private company, DGC has been exempt from public scrutiny. Infact, they’ve gone out of their way to keep their cards close to their chest in recent years. Press releases and tweets have been posted and then deleted to try and cover their tracks. To quote Lord Melchett from Blackadder, DGC “twist and turn like a ... twisty-turny thing”. It’s all been somewhat unseemly but at the same time great fun to speculate about. However, on Monday 1st December, Swedish games company Enad Global 7 (EG7) announced that they were buying DGC. Furthermore, as EG7 are a publicly owned company, information about them is freely available. Hence an investor presentation was posted on their website, rich with details of their new acquisition.
It has long been suspected that Daybreak Game Company owned Standing Stone Games and was more than just their publisher. However, being a private company, DGC has been exempt from public scrutiny. Infact, they’ve gone out of their way to keep their cards close to their chest in recent years. Press releases and tweets have been posted and then deleted to try and cover their tracks. To quote Lord Melchett from Blackadder, DGC “twist and turn like a ... twisty-turny thing”. It’s all been somewhat unseemly but at the same time great fun to speculate about. However, on Monday 1st December, Swedish games company Enad Global 7 (EG7) announced that they were buying DGC. Furthermore, as EG7 are a publicly owned company, information about them is freely available. Hence an investor presentation was posted on their website, rich with details of their new acquisition.
Now the foibles and machinations of DGC have become a source of interest for numerous game journalists and bloggers over the years. I therefore strongly recommend the following articles by Bree Royce and Wilhelm Arcturus, as they dissect and delineate the information published in EG7’s investor presentation. Both make for very interesting reading, giving details of the “health and wealth” of the various titles that have been up to now, owned by DGC. I however, will simply focus on the details pertaining to The Lord of the Rings Online, as this is the MMORPG I have the strongest connection to out of all the games listed. Finally, we have some indication of LOTRO’s business performance and its playerbase. In terms of monthly active players, the game has 108,000, of which 37.9% (41,000) subscribe generating nearly $10 million per year. Overall, yearly revenue is $26.7 million. LOTRO has the third-biggest playerbase out of DGC’s (now EG7’s) game portfolio.
So business wise, LOTRO is looking quite healthy. Furthermore, the forthcoming Amazon Prime, Middle-earth based TV show is being cited by EG7 as a potential means of raising consumer awareness of the IP. Something that can then be capitalised upon to promote LOTRO. Any sort of proactive marketing has long been absent from this MMO. Many players were baffled by the lack of any tie-in with the Hobbit movie trilogy, when they were released. Perhaps we will now see a change in policy over the next 12 months. It certainly seems that EG7 has provisional plans. Perhaps the most interesting of these is a proposed graphical and systems overhaul of the current PC version of LOTRO, along with further large content updates and a conversion of the game for “nextgen consoles”. Something that was originally mooted back in 2010, when the game first went free-to-play.
The significance of a console port of LOTRO should not be underestimated. The data in EG7’s investor presentation shows that the console version of DC Universe Online is a popular title and a robust source of revenue. Let us not forget that The Elder Scrolls Online, Neverwinter and Star Trek Online have all increased their players due to the success of their respective console ports. In fact the innovative revision of the UI in STO to accommodate the use of game controllers, actually offers greater functionality than the PC version. LOTRO suffers from a cluttered UI and an excess of quickslots and at present this can only be addressed with plugins. Therefore, a revision of the game may well prove beneficial to all players. Whether the game will support crossplay is another matter. However, I would like to see a console port of LOTRO made available as it would definitely bring new players to the game and re-invigorate the existing community. Let us see whether EG7 proves to be the “new broom that sweeps clean”.
Video Game Tutorials, Again
I’ll try and keep this post concise so it doesn’t sound like a rant. It is intended to be a legitimate complaint. I just find it dispiriting that this topic has raised its head yet again. I am currently playing the MMORPG Neverwinter, a game I haven’t touched for 7 years. I created a new character and am currently working my way through the low level quests. So far the game has had a few tooltips appear on screen and the occasional voice over pointing out issues of importance. Overall, I have seen neither hide nor hair of what I would define as a tutorial. I have managed to bluff my way through the game so far, by drawing upon my experience in other MMOs. As this is a game developed by Cryptic, there are elements of the interface that are similar to Star Trek Online. However, this and my general knowledge of other genre games can only help me so far. I knew that sooner or later, I was bound to be flummoxed by something and today this finally occurred.
I’ll try and keep this post concise so it doesn’t sound like a rant. It is intended to be a legitimate complaint. I just find it dispiriting that this topic has raised its head yet again. I am currently playing the MMORPG Neverwinter, a game I haven’t touched for 7 years. I created a new character and am currently working my way through the low level quests. So far the game has had a few tooltips appear on screen and the occasional voice over pointing out issues of importance. Overall, I have seen neither hide nor hair of what I would define as a tutorial. I have managed to bluff my way through the game so far, by drawing upon my experience in other MMOs. As this is a game developed by Cryptic, there are elements of the interface that are similar to Star Trek Online. However, this and my general knowledge of other genre games can only help me so far. I knew that sooner or later, I was bound to be flummoxed by something and today this finally occurred.
I have three mounts at present in Neverwinter, although they are just horses and nothing fancy. The latest one that I’ve acquired is a little more interesting than the currently equipped one, so I decided to swap them around. It’s a totally innocuous and reasonable request, as well as something that is easily done in other MMOs. However, it took me over 30 minutes to determine how I did this and I was far from pleased when I finally found a solution to the problem. I was expecting to go into my Collections and set a new default mount there, in a similar manner to The Elder Scrolls Online. As this option wasn’t available I thought maybe this is done via my Stable panel. No joy there, so I looked in my Appearance panel. Nope, that didn’t work either. So I found myself doing something I hoped not to do so early on in playing Neverwinter and tabbed out of the game and searched Google.
Let it suffice to say that due to the various changes that have been made to the game and the mount system over the years, it took a while to find a correct solution. It’s also worth noting that as this game is also available on consoles, you have to ensure you search for a PC specific answer. It turns out that you have to select the Mounts tab, then Current and you are presented with an image of your default mount and its respective skills. If you click on where it says Appearance, a new window opens up and you can choose a new mount. It’s a simple solution, apart from the fact that the game provides absolutely no information or clues about this. Nor is there any indication that where it says Appearance is infact a clickable button. I simply discovered this by accident when I clicked in the wrong place in error. After my annoyance over this esoteric functionality subsided, I was left wondering how many more straightforward tasks are hidden in Neverwinter due to poor or indifferent UI design.
Now this anecdote may seem to some as trivial. However, let us step back and look at the situation from a broader perspective. I’m currently enjoying the early levels in Neverwinter and there are lots of new players. Not everyone will have prior experiences with the genre to draw upon. I came to a complete standstill with this problem and found the whole matter infuriating. I don’t think it unreasonable to assume that for some, this incident would prejudice their view of the game. A player that is being thwarted and not having fun, has no reason to stay. Not all gamers want their leisure activities to be one of the twelve labours of Hercules. Simply put, things like this can lose customers. Hence, good tutorials, tooltips and prompts are extremely important. A gamer should never have to leave a game to find out how to play. That’s the game’s job.
Return to Neverwinter
I originally tried the MMORPG Neverwinter during its beta test in early 2013 and having checked my original notes I wrote at the time, I enjoyed it. I think the main reason I didn’t persist with the game was due to not having a major connection to the franchise and that there was a lot of competition from other MMOs at the time. If memory serves my only niggle during the beta was that you couldn’t use your skills while moving. Combat is therefore a question of running, attacking and then repositioning your character. Although you can dodge or perform a variation thereof, fighting in the game is not what I would define as “action combat”. It is more of a hybrid of old and new MMO fighting styles. However, that notwithstanding, I decided to finally re-install the game and give it another go. A lot has happened in the intervening 7 years and Neverwinter is now more polished and has a lot more content to offer.
I originally tried the MMORPG Neverwinter during its beta test in early 2013 and having checked my original notes I wrote at the time, I enjoyed it. I think the main reason I didn’t persist with the game was due to not having a major connection to the franchise and that there was a lot of competition from other MMOs at the time. If memory serves my only niggle during the beta was that you couldn’t use your skills while moving. Combat is therefore a question of running, attacking and then repositioning your character. Although you can dodge or perform a variation thereof, fighting in the game is not what I would define as “action combat”. It is more of a hybrid of old and new MMO fighting styles. However, that notwithstanding, I decided to finally re-install the game and give it another go. A lot has happened in the intervening 7 years and Neverwinter is now more polished and has a lot more content to offer.
I logged into the game and tweaked a few settings. Next, I decided to ignore a previous character and start a new one from scratch. Rather than try to relearn how to play an existing Half-Elf Wizard, I chose to create a Human Warlock. I made my choice by reading the various tool tips and have decided to see exactly how far I can progress in the game, just by relying upon the information provided by the tutorial. In the past, I’ve often researched a new MMO in advance, to ensure I don’t “make any mistakes”. This time round, I’ve elected not to make work for myself and thought it would be an interesting experiment to just fly by the seat of my pants. I like MMOs but at present do not want a major learning curve. I’m mainly looking for fun. It may be a case that eventually I have to go outside of the game for information. However, this way at least lends itself to writing about my experience.
So why a Human Warlock? Well none of the other races grabbed my attention, apart from the ones you have to pay to unlock. Until I’m sure I’ll be playing Neverwinter for a while, I’m not going to spend any money. As for the Warlock Class, it basically struck me as being the same as a Mage/Wizard without having to dress like a keyboard player in a Prog Rock band. This may sound trivial but I get really bored of the aesthetic and sartorial confines of mainstream fantasy preconceptions. Any sort of Wizard or person who dabbles in magic is instantly saddled with a rocking a “Ming the Merciless” look and it gets old real fast. Plus I want to be able to play a ranged DPS class and avoid a bow, which is another tiresome cliche. So the Warlock is a good compromise. It also plays well with the combat so far proving to be fluid. That may just be down to the fact that I’m playing at low level and the enemies are hardly robust. But so far there seems a straightforward rhythm to the skill rotation.
I am interested to see in the days and hopefully weeks to come, whether the story holds my interest and if it does anything unusual compared to the standard fantasy genre fodder. I’m glad that the NPCs are all fully voice acted and that dialogue interactions are handled in a similar fashion to The Elder Scrolls Online. I find a lack of voice acting quite jarring if I come across it in an MMO. Another thing I’m curious about is how long I can play Neverwinter before it becomes apparent that I have to spend some money or else I’m “hobbling” myself. There appears to be something similar to a VIP subscription so I will look into that further if and when it becomes appropriate. Perhaps I will finally gain some insight into the popularity of the official Dungeons and Dragons franchise. It’s another popular culture touchstone that I’m aware of but that has passed me by over the years. Hopefully I can answer all these questions in a future blog post.
Should You Have Expectations of Other Players?
Just for a change, Star Trek Online has another event. “Best Served Cold” is a Task Force Operation in which the 5 players must prevent a prison break from the Klingon gulag Rura Penthe. Complete this TFO 14 times and you can earn rewards including a Nanopulse Targ Combat Pet. If you feel disposed to do so, you can set up a private group and complete this with friends. However, most players simply use the auto-group facility that the game offers. As the interdependency of all classes has diminished in STO, there is no obstacle to quickly joining a pick up group. More often or not, there is little or no criteria for failure for these TFO’s so some players will group and do as little as possible. In some events in STO it is possible to join a group and go AFK. The activity will complete regardless of player participation and all then receive the designated reward.
Just for a change, Star Trek Online has another event. “Best Served Cold” is a Task Force Operation in which the 5 players must prevent a prison break from the Klingon gulag Rura Penthe. Complete this TFO 14 times and you can earn rewards including a Nanopulse Targ Combat Pet. If you feel disposed to do so, you can set up a private group and complete this with friends. However, most players simply use the auto-group facility that the game offers. As the interdependency of all classes has diminished in STO, there is no obstacle to quickly joining a pick up group. More often or not, there is little or no criteria for failure for these TFO’s so some players will group and do as little as possible. In some events in STO it is possible to join a group and go AFK. The activity will complete regardless of player participation and all then receive the designated reward.
Now the reason I mention all this is because I had an interesting experience today while playing STO. As ever, although specifically related to this MMORPG, the wider sentiments discussed here are applicable to many others and indeed any game that features collaborative multiplay. The “Best Served Cold” event is far from difficult and easy to complete. As far as I’m aware your team’s score doesn’t even impact on the rewards. However (and there is always a however in gaming), some players want to complete this daily event to the best of their ability, achieving all the various goals. And to do that all players participating have a part to play. Needless to say that didn’t happen in the TFO in which I was participating and someone had a meltdown in team chat as a result. This raises an interesting question. Exactly what do you expect from a PUG, assuming that you should expect anything in the first place?
After playing the aforementioned TFO several times, a clear pattern of game play emerges. There are three satellites to defend from enemy attack, then there are transports to subdue and capture. Finally, each satellite needs to be protected from freighter being used as suicide bombers. Five ships can handle this easily. Three vessels can cover the satellites while the other two can cover the transports and eliminate the explosive freighters. But of course this seldom happens. Some players meander about, while others go AFK. Often you’ll finish the event with a percentage of transports escaped and may be a satellite damaged or even destroyed. Sometimes a player will attempt to “school” others, via the Team Chat. This is usually a recipe for disaster and abuse. Others will log out of the TFO if they feel that some players are “doing it wrong”. I simply focus on what I’m doing and reconcile myself to the fact that whatever happens, at least I get my daily reward and inch closer to completing the event.
There is a lot to reflect upon here. When someone joins a random group do they have any obligation to the other players. Do they need to learn the mechanics of the event or group undertaking? Is it presumptuous of others to expect that those that they group with come with adequate provisions such as health potions etc. Is it realistic to expect other players to be as prepared as you? Well if the group activity is organised with friends or through your guild, then I’d argue that there is some sort of social contract in place. But I just cannot argue that there is a similar code of conduct for PUGs. I’d think that basic good manners and a degree of social etiquette still exists, as we see it from time to time. The person who says “Hi” in team chat. The player that tries to do multiple tasks in the group event to compensate for those who cannot or will not. Those that say “good game” before leaving the group. But sadly this sort of positive behaviour is in decline both in and outside of games.
The problem with PUGs is that they do not foster any group identity or encourage any social interaction. It is simply a means of bringing a group of players together in an expedient fashion to complete a task. No one knows anyone and most do not talk. It is an impersonal system that just reinforces that sense of anonymity so often associated with the internet. A means to an end to get what you want. Sadly most game developers don’t make any attempt to address this. A simple way to foster good behaviour and more proactive gameplay is to incentivise and reward those who do more than just show up. But until this is done, I suspect it is simply unrealistic to expect anything of other players. Encouraging behavioural change requires diplomacy and needs to be handled sensitively because many players do not take “instruction” well. A proposed change in attitudes and habits will appear to some as a personal attack. Such is the world we live in at present. Therefore, for the present it is best to expect nothing from your fellow players by default. If anything beyond occurs, then it is a bonus.
"Why Am I Doing This?"
In-depth story quests, complex systems and incrementable progression are the foundation of the MMORPG genre. The player explores the virtual world, undertakes quests, earns gear and advances through various systems that improve their stats. It’s a formula that has been tried and tested over more than two decades. It works and keeps millions of players engaged with their MMO of choice. However, no matter how much new content developers add to an MMO, there are always a percentage of players that quickly complete it and demand more. The genre is a time sink by nature and many players are happy to do exactly that. Therefore, the most practical way to address this dilemma is to attempt to slow player progression. Hence time gating, making required items “rare” and making content repeatable are just some of the ways developer’s can extend a game’s longevity. And so “grinding” has also become an integral aspect of these games.
In-depth story quests, complex systems and incrementable progression are the foundation of the MMORPG genre. The player explores the virtual world, undertakes quests, earns gear and advances through various systems that improve their stats. It’s a formula that has been tried and tested over more than two decades. It works and keeps millions of players engaged with their MMO of choice. However, no matter how much new content developers add to an MMO, there are always a percentage of players that quickly complete it and demand more. The genre is a time sink by nature and many players are happy to do exactly that. Therefore, the most practical way to address this dilemma is to attempt to slow player progression. Hence time gating, making required items “rare” and making content repeatable are just some of the ways developer’s can extend a game’s longevity. And so “grinding” has also become an integral aspect of these games.
I have mentioned in previous posts that with a little bit of creativity, you can mask grind with a veneer of narrative and panache to make it more palatable. If you put some icing on top of a plain sponge cake and you make it marginally more interesting. However, sometimes game developers dispense with even this, leaving the player facing a lengthy, unenjoyable task that is presented purely as a lengthy, unenjoyable task. And it is at this point the players ask themselves the question, “why am I doing this?” Something that developer’s should never want their paying customers thinking. Because most gamers have a set of criteria that they measure a game against. These are usually on a scale. As long as one or two of these criteria are being met then the player will get some sense of enjoyment out of their gaming activities. The moment “why am I doing this?” arises it often means that the player has reached a point where the game isn’t providing any stimulation for them.
So what are these criteria, expectations or measurements by which an MMO is judged by the player? Rather than list lots of niche and subjective examples perhaps defining three broad categories would be more appropriate? I think that at least one of these categories have to be met for an individual to want to continue playing a specific game.
“Fun”: This is a broad generalisation and a very subjective term. I use it here to mean some sort of emotional engagement that the player experiences while playing. The “fun” may be PVP, participating in a raid, undertaking a story quest, crafting, roleplaying or just riding around a virtual world on your mount. Some people also go all in on the social element of MMOs. And because all these experiences are positive and enjoyable, players are happy to continue these and similar activities.
Quid pro quo (Something for something): Sometimes an activity in an MMO may not be especially enjoyable and therefore may not fall into the “fun” category. But if it offers something in exchange for your time and effort then the player may overlook and endure the activity’s shortcomings and do it purely for the reward. The reward can be both literal or figurative. An item or a title. As long as it satisfies the player then they will keep playing. I find that a lot of my gaming is of this transactional nature. I am at times ambivalent towards what I am doing and instead focused on what it will yield.
Passing the time: This is a nebulous category but also a very common one. Many gamers will log into a game after a day’s work simply to unwind. Games per se offer a convenient and effective means of relaxing from stress and anxiety. Often the quality of the game or the complexity of the task being carried out do not matter that much. Undertaking simple, repetitive tasks such as crafting allow people to focus and destress. This is similar to putting the TV or listening to background music, just to “kill some time”. No matter how arbitrary the task or action may be, if it provides a restful distraction then it is serving a purpose. However, this is a fine line to tread.
If a game fails to satisfy any of the three aforementioned categories then the question “why am I doing this?” is bound to occur. And when it does it is often an epiphany. The MMO genre is one that fosters a culture of dedication and even obligation. The sunk cost fallacy also has a part to play. But gamers need to remember that video games are a leisure activity and service. If you don’t like your meal in a restaurant then you send it back. If you’re not enjoying the book you’re reading then stop doing so. TV shows that don’t engage can be turned off. Why should an MMO be any different? The rhetorical question “why am I doing this?” should be a major alarm bell for any MMO game developer. It should be something ever present in their mind, especially when testing content. It is unreasonable for gamers to expect all content to be an enthralling rollercoaster ride. In fact there are cogent arguments for providing content that give players some “down time”. But content should never be so dull that players question while they even bothered doing it in the first place. That is gamer Kryptonite.
LOTRO: Revisiting Landscape Soldiers
In March 2012 Turbine released Update 6: Shores of the Great River for The Lord of the Rings Online. This included the ability to summon your Skirmish Soldiers while playing PVE content. Prior to this you only had access to your soldier when playing skirmishes. Whether this was done to compete with other MMOs that have companions or crew such as Star Wars: The Old Republic or Star Trek Online is not clear. It may have been a purely financial decision, as tokens offering an hour’s access to your skirmish soldier soon appeared in the LOTRO store. Like all changes made regarding LOTRO, opinions were divided at the time. Where I saw this as an increase in player choice, others perceived it to be another step away from the spirit of an MMO and further evidence of the solofication of the genre. Eight years later, one thing is certain. Having access to Skirmish Soldiers throughout the game in general, is not the same as having a full blown companion that single player games and some MMOs offer.
In March 2012 Turbine released Update 6: Shores of the Great River for The Lord of the Rings Online. This included the ability to summon your Skirmish Soldiers while playing PVE content. Prior to this you only had access to your soldier when playing skirmishes. Whether this was done to compete with other MMOs that have companions or crew such as Star Wars: The Old Republic or Star Trek Online is not clear. It may have been a purely financial decision, as tokens offering an hour’s access to your skirmish soldier soon appeared in the LOTRO store. Like all changes made regarding LOTRO, opinions were divided at the time. Where I saw this as an increase in player choice, others perceived it to be another step away from the spirit of an MMO and further evidence of the solofication of the genre. Eight years later, one thing is certain. Having access to Skirmish Soldiers throughout the game in general, is not the same as having a full blown companion that single player games and some MMOs offer.
The reason I raise this subject now, is because I’m currently grinding through the War of Three Peaks phase in the new “mini expansion” and it is a litany of kill and fetch quests in a zone densely populated by enemy mobs. Some areas are best tackled by a small fellowship. As it is not much fun, so I decided to see if I could progress quicker by using my Landscape/Skirmish Soldier. I currently have a Warrior that is maxed out. Sadly this tactic has not proven especially beneficial because the Landscape/Skirmish Soldier is nothing more than a blunt tool. It has very limited functionality and certainly doesn't compete with the flexibility of the Captain's Herald and Lore-master's pets. You can direct it to fight a specific target but the cooldown on that skill takes too long to be of tactical use. It also doesn’t seem to do much damage when fighting an enemy. Having levelled a second character in the last 18 months I have noticed that the Landscape/Skirmish Soldier seems to be more effective at lower levels.
Hence I have toyed with the idea of retraining my Landscape/Skirmish Soldier from a Warrior to another type. However, after some research on the official forums and the LOTRO subreddit, it would appear that most folk choose either a Sage or Herbalist. This is because they can provide debuffs and healing, effectively. Archers, Bannerguards and Protectors (as well as the Warrior that I currently have) all suffer from the same problems; chaotic AI, a penchant for getting lost or stuck in the environment and generally not being able to hold enemies and kill them quickly enough. Plus, if I do decide to retrain my Landscape/Skirmish Soldier, there is the cost to consider. It would appear it takes about 60,000 Skirmish Marks to buy a new role and max out the allotted skills. I currently have 23,000 Skirmish Marks and that took a while to build up. So potentially, this could be a lengthy and costly process, which may still not yield the results I seek.
Another disappointing aspect of the Landscape/Skirmish Soldier is that they have no associated backstory and therefore I have no emotional connection or investment in them. They are no more than a meat shield. However, companions in SWTOR have bespoke stories, personalities and a varied set of skills. As there are multiple companions available in the game, you use whichever one is appropriate to your circumstances. Their dialogue and sundry banter can be both endearing and annoying. Either way, at least you care about them. And in Star Trek Online, although your away team do not have individual stories, you can at least customise their skills and gear. Having four NPCs providing support with a small degree of tactical control can be a real asset. It would therefore be nice to see something comparable in LOTRO. You should be able to use your Landscape/Skirmish Soldier in the same way you can your pet. However, I don’t think this is on SSGs priority list. It’s just another facet of LOTRO that has fallen by the wayside. Like hobbies, Epic Battles and mounted combat.
LOTRO Classic
In the last month or so, I’ve spent some time perusing the official forums for the MMORPG The Lord of the Rings Online. It suffers from many of the shortcomings you find on fan driven gaming forums, insofar as it’s monopolised by a small cadre of partisan minded players that are not an especially broad cross section of the LOTRO community. However, a wide range of thoughts and ideas about the game are discussed on these forums. Sometimes, if the planets are in the correct alignment, staff from Standing Stone Games will even deign to reply. Recently, a particularly interesting question that has frequently been raised by players finally got addressed by SSG developer Jeff Libby (AKA MadeOfLions). Namely, will there ever be a release of LOTRO Classic? An “old school” server with the game as it was when it launched in 2007. The fact that they actually answered is the main surprise here. Everything else about the actual reply is par for the course and embodies everything that is wrong with SSG and their community relations. Here is the original question and the subsequent answer.
In the last month or so, I’ve spent some time perusing the official forums for the MMORPG The Lord of the Rings Online. It suffers from many of the shortcomings you find on fan driven gaming forums, insofar as it’s monopolised by a small cadre of partisan minded players that are not an especially broad cross section of the LOTRO community. However, a wide range of thoughts and ideas about the game are discussed on these forums. Sometimes, if the planets are in the correct alignment, staff from Standing Stone Games will even deign to reply. Recently, a particularly interesting question that has frequently been raised by players finally got addressed by SSG developer Jeff Libby (AKA MadeOfLions). Namely, will there ever be a release of LOTRO Classic? An “old school” server with the game as it was when it launched in 2007. The fact that they actually answered is the main surprise here. Everything else about the actual reply is par for the course and embodies everything that is wrong with SSG and their community relations. Here is the original question and the subsequent answer.
Question by LotroVidz: Also most of the devs seem to not be original devs from 2007, so how can they know without asking the player base? MOL didn't even understand why players ask for a classic version of the game. He doesn't seem to understand how much of a different game the original Lotro was.
Answer by Made of Lions: Hi there, original dev from 2007 here. No, I understand it. I also love a lot of the games I played years ago (the amount of money I've spent buying digital versions of the games I loved from the 90s is downright embarrassing), so I know what it is to look back at something and miss it. I would personally love to see a version of LOTRO from launch, to run around in old-timey Eriador and see it in all of its 2007 glory. I stood in line at my local Gamestop on launch day to buy the strategy guide I also helped compile, and I remember running around Breeland listening to players be... stumped... about the location of the Hanging Tree, which was harder to find back then. There's just something about a brand-new MMO, when it's a vast and undiscovered world of mystery and full of promise. You won't find a bigger fan than me, and I would have a great time running around Original Recipe LOTRO. That would be a great afternoon.
But it doesn't have the longevity you remember. It's a snapshot, frozen in time, and from our perspective it's a snapshot that would remove tens of thousands of fixes, some minor, but many serious. "But I liked it better before!" you say. "I want a version that only has what I like, and doesn't have anything that I don't! I want you to restore Frodo's Burden to the slow and frustrating experience it started as." I hear you, and I understand, but our Engineers have plenty on their plates already without being tasked to revert LOTRO to the years-old state that best suits your taste. Engineers in particular are allergic to undoing their own fixes, since those tend to be the most important when compared to the kind of things Content usually has to fix. Frodo's Burden, alas, will remain in its adjusted state. MoL
It can be difficult sometimes to accurately interpret the tone that may or not be present within any written response. Some people believe that there is a degree of condescension present in Jeff Libby’s reply and that again we see SSG dealing with customer questions as if they’re an inconvenience or nuisance. Whether that is true or not is something that we have to decide for ourselves. Semantics and diplomacy aside, the statement does raise some interesting points.
Does the original code for the Shadows of Angmar version of LOTRO still exist? Are there backups of previous server builds or would all previous patches and content updates have to be manually “unpicked”?
Assuming that an earlier version of LOTRO could be made available, exactly how would SSG monetise it? This is an important question as there would naturally be costs incurred when running LOTRO Classic. Would the VIP subscription yield enough revenue to make such a venture viable? There was no store present in LOTRO in 2007 and the game as it was then has no immediate means of running store based transactions in-game.
Would producing and maintaining LOTRO Classic be a wise division of SSGs development resources? Is SSG just too small a gaming developer to be able to sustain multiple servers with multiple iterations of the same product?
Would LOTRO and the player community be better served by SSG focusing their finite resources on a major bug fixing project? Would the overhauling of problematic systems and developing new kinds of innovative content attract new and lapsed players back to the MMO and extend the games lifespan?
But I think the biggest issue with Jeff Libby’s response is his point that players may well think they’d like to play LOTRO Classic but they don’t really want it, because their judgement is being clouded by nostalgia. I consider this to be a patently false axiom. A similar argument was perpetuated by Blizzard for years, when players asked for World of Warcraft Classic. It proved totally wrong and we now have such an iteration of that game and it appears to be doing fine. Many LOTRO players would love to get their hands on some of the older systems that have now been replaced, or play through some of the instances and raids before they were nerfed and split up. One of the major appeals for roleplayers is simply being able to exist in a virtual Middle-earth. The game as it was in 2007, although technically smaller, felt bigger than it does now. Travelling around originally took longer and players did not immediately have access to mounts. LOTRO Classic may even tempt some newer players to come and see how much the games changed over time.
The LOTRO Community can be myopic and even a little partisan. But many have grown old with the game and are fully aware of what they’d be getting if a version of LOTRO Classic became available. They are fans but not necessarily fools and it is disingenuous for anyone at SSG to patronise them. I’m of the opinion that SSG could, if they wanted too, produce a form of LOTRO Classic. They just don’t want to as I’m sure it will be a lot of hard work and that the issue of integrating the in-game store is a major problem for them. But because of the way that SSG handles communication and interacts with its community, this question is never going to go away. If they clearly, politely and categorically said that they can’t or won’t produce a form of LOTRO Classic and then gave a sound reason, then the player base may well move on. But candid and direct communication is not their style. However, there may be a small ray of hope. Ultimately, the decision regarding LOTRO Classic may not be SSGs to make. If their “publisher” Daybreak Game Company felt that there was money in such a project, there could be a complete U-turn on this subject.
MMO Nostalgia
Every now and then, when I log into The Lord of the Rings Online, as I ride through a new zone and drink in the vividly realised landscape and sumptuous ambient music, I am smitten by a wave of nostalgia. Just for a few seconds, I recall the emotional excitement of being in a virtual Middle-earth for the first time. I also remember the camaraderie and good company I experienced when I started playing this MMO in 2008. It is a powerful experience but sadly very short lived. Something subsequently happens to take me out of my reverie and bring me back to the current state of the game with a bump. This can be hitching, a major lag spike or a Dwarf irritatingly jumping up and down in my peripheral vision as I peruse the Auction House. Hence my present relationship with LOTRO and indeed the MMORPG genre is one based upon nostalgia and a hint of sadness. I still enjoy LOTRO mainly because of the stories and lore, as well as my friends in our kinship. But I no longer experience the game, as I did over a decade ago. And I miss that.
Every now and then, when I log into The Lord of the Rings Online, as I ride through a new zone and drink in the vividly realised landscape and sumptuous ambient music, I am smitten by a wave of nostalgia. Just for a few seconds, I recall the emotional excitement of being in a virtual Middle-earth for the first time. I also remember the camaraderie and good company I experienced when I started playing this MMO in 2008. It is a powerful experience but sadly very short lived. Something subsequently happens to take me out of my reverie and bring me back to the current state of the game with a bump. This can be hitching, a major lag spike or a Dwarf irritatingly jumping up and down in my peripheral vision as I peruse the Auction House. Hence my present relationship with LOTRO and indeed the MMORPG genre is one based upon nostalgia and a hint of sadness. I still enjoy LOTRO mainly because of the stories and lore, as well as my friends in our kinship. But I no longer experience the game, as I did over a decade ago. And I miss that.
LOTRO was my introduction to the MMORPG genre. And when I started playing, “multiplayer” was still an integral aspect of such games. It was clear right from the get go that much of the content was designed for groups and if you wished to progress through the game, you’d be dependent on playing with others. However, I was at a point in my life where I had the time available to sink into such a game, mainly because I was living alone. Furthermore, this kind of gaming experience was still novel for me and I enjoyed the company of other gamers. I fortunately hooked up with some like minded gamers who were loitering around a particularly nasty enemy and necessity brought us together to defeat it. Names were subsequently added to a friends lists and shortly thereafter I found myself joining a kinship (guild) with the same people. Circumstances, along with a lack of exposure to games of this kind meant that for the next few years this MMO was my game of choice.
Between 2008 and the present, I have played most major MMOs at some point. Each new game has always promised something “different”. Sometimes this has been the case. Rift brought “dynamic content” to the mainstream. However, over time trends have changed. Tab targeting and skill rotations have given way to action combat and greater situational awareness. The reliance on the traditional “trinity” of classes has been replaced by more flexible builds. But if you can heal yourself and adapt to different situations, then the need to group is negated. Social game play has become optional and for many players unnecessary. Other genres have successfully adopted elements from the MMO. Hence, many cooperative games have poached former MMO players. Thus, several decades on from the halcyon days of Ultima Online and EverQuest, the MMO genre has now become a distinctly niche market product. It retains loyal gamers but is no longer seen by the video games industry as the “future of gaming (AKA cash cow) they once thought it to be.
It can be argued that the MMORPG genre has never reached its full potential. The right balance of features and game mechanics has never quite been implemented in any game. Players cannot make any lasting changes upon the virtual world that they play in. Housing has never really progressed beyond a cosmetic storage zone. Linear progression and grinding for gear is still the primary focus of many games. The social aspect of these types of games have all too often diminished and the developers seldom do anything to incentivise such activities. And many players never fully experience the majority of the content that a game has to offer. Twelve years on, I often get this sense of a missed opportunity whenever I log into LOTRO. It’s a somewhat saddening feeling. The game get’s content updates but it tends to be just more of the same and there’s no innovation from developers Standing Stone Games. The same can be said for other MMOs to a greater or lesser degree. They seldom do anything radically different from their competitor and once established, just continue doing things in the same idiom. It may be that this is part of the genre’s appeal. It certainly isn’t too difficult to migrate from one MMO to another, as they all broadly do the same thing.
Nostalgia is a powerful emotion and the video games industry has wisely chosen not to ignore it. Hence in recent years we have seen “classic” iterations of various MMOs where early versions of a game are made available again. The growth in rogue servers of games that have long been officially shutdown is another interesting development. The evolution of MMOs has not been to everyone’s liking and some gamers hanker for “how things used to be”. For me, my relationship with MMOs peaked between 2008 and 2011. A perfect storm of events contributed to this genre being the apple of my eye. But change is an inherent part of life. MMOs and I are no longer what we used to be. Yet I still play them in memory of what was and for those occasional, fleeting moments when I briefly reconnect with the past. And then it briefly feels like going home. One day I shall finally part company with this genre and move on. But not yet.
LOTRO: Update 28 - War of Three Peaks
Players of the popular MMORPG The Lord of the Rings Online were informed just 24 hours ago by developers Standing Stone Games, that the new “mini expansion” would be released today. Under normal circumstances, Update 28 - War of Three Peaks would have just been marketed as a content update and have been free to VIP subscribers, lifetime account holders and purchasable with LOTRO points by F2P players. However, these are far from normal circumstances. From March to May this year, LOTRO enjoyed a major renaissance as the lockdown brought players back to the game. SSG felt so confident in this surge in the playerbase that they made all previous updates available for free. However throughout June, July and August the game suffered major technical problems that lead to the majority of game servers being down for weeks. During that time many players took their business elsewhere or at the very least deferred subscribing until the technical issues were resolved. This left a major hole in SSG’s finances, hence the latest update miraculously became a chargeable “mini expansion”.
Players of the popular MMORPG The Lord of the Rings Online were informed just 24 hours ago by developers Standing Stone Games, that the new “mini expansion” would be released today. Under normal circumstances, Update 28 - War of Three Peaks would have just been marketed as a content update and have been free to VIP subscribers, lifetime account holders and purchasable with LOTRO points by F2P players. However, these are far from normal circumstances. From March to May this year, LOTRO enjoyed a major renaissance as the lockdown brought players back to the game. SSG felt so confident in this surge in the playerbase that they made all previous updates available for free. However throughout June, July and August the game suffered major technical problems that lead to the majority of game servers being down for weeks. During that time many players took their business elsewhere or at the very least deferred subscribing until the technical issues were resolved. This left a major hole in SSG’s finances, hence the latest update miraculously became a chargeable “mini expansion”.
A month ago the new update was previewed on the Bullroarer test server and it became clear that it was just more of the same. IE Just another zone with multiple quest hubs. Essentially the same sort of material that SSG have been producing for the last few years. So if this was to be sold as a “mini expansion” then there would have to be some additional content included as well to justify selling it. Hence, the LOTRO community braced themselves as they awaited the pricing details for the War of Three Peaks, as Update 28 has been formally named. SSG usually sells three versions of an expansion. A Standard Edition, a Collector’s Edition and an Ultimate Fan Bundle. It should be noted there have been controversies in the past over previous legitimate expansions and their respective value for money. Oddly enough, SSG decided not to announce the price or exact content of all three editions until today when the “mini expansion” formally launched. However, marketing emails were sent out to some players so the pricing of the three editions became known by midday.
As you can see, the pricing for this mini expansion” is broadly comparable to the previous full expansion Minas Morgul. Considering that War of Three Peaks is just the size of a regular content update, the prices are exorbitant. The Standard Edition is the only one that I will even consider buying as there are insufficient extras in the other two versions to justify their cost. There has already been a degree of “pushback” over on the official LOTRO forums as players voice their displeasure at the pricing and the entire way this situation has been handled. I suspect that if the outcry is big enough, you may find SSG adding additional content to the Collector’s Edition and Ultimate Fan Bundle to try and redress the balance. But there are wider issues here beyond the mere price of this “mini expansion”. Are we about to see a major restructuring of the games business model? If so, is this change in policy down to SSG or their publisher (and potentially owners) Daybreak Game Company?
Charging all LOTRO players for future content updates may well become the “new normal”. Up until now, content updates have been free to subscribers and lifetime account holders. F2P players would purchase Quest Packs for new zones. However this may not have proven especially profitable. When I play LOTRO I subscribe a month at a time. The monthly fee is £9. Quest Packs cost on average 795 LOTRO points (approximately £8). During the course of a month I could play through two or three zones, making a subscription a lot more economical than buying all the respective Quest Packs. Furthermore, lifetime account holders have always received (up to now) access to all new content updates free of charge, so SSG has never made any revenue of this type from this section of the LOTRO community. It has often been argued that lifetime accounts for LOTRO were sold too prolifically during the game’s early years and as a result there is a large percentage of players that do not have to spend any money except for major expansions. If these current practises cease and everyone who plays has to buy new content three times a year then there is scope for SSG to increase their revenue.
However, if the sale of all new content became mandatory, it would invalidate the need for a monthly subscription. At present the only real advantage of subbing is free access to new content and the following additional services. Mailbox Field Access. Custom character portrait frame. Access All Character Trait Slots. Daily +100% XP*. 500 LOTRO Points per month. Free weekly Gold Hobbit Present.Access All Quest Packs and Skirmishes*. Access All Monster Classes. Many of these could be sold individually via the LOTRO store or bundled into a “starter pack” or something similar. The stipend of LOTRO points is a nice bonus and one that I enjoy but it is totally dependent on a subscription. It therefore isn’t really “free” but more of a quid pro quo. It should be noted that the MMORPG Star Trek Online removed subscriptions as of Spring 2018. Many of the benefits that came with subbing to that game simply became one off purchases.
All things considered, perhaps the release of War of Three Peaks as a “mini expansion” is more than just a short term fiscal adjustment, designed to fill a shortfall in the quarterly balance sheet. It may be part of a complete recalibration of the business model for LOTRO and a way to ensure that all players pay equally for the new future content that comes to the game. If that is the case then SSG needs to ensure that all updates meet a high standard. The LOTRO community is very supportive of the game and has more than its share of “whales” who buy cosmetic items prodigiously. However, potential changes such as these indeed to be implemented carefully and require adept community relations, marketing and PR to effectively sell them to the players. Skills that SSG are not renown for. It will be interesting to see how things pan out in the weeks to come. Firstly with the immediate reception of the new “mini expansion” and its respective value for money. Secondly, whether SSG formally announce a revision of the game’s business model. All of which could be a turning point for LOTRO but whether for good or ill remains to be seen.
LOTRO: Even More Community Management Problems
Video games are a somewhat unique consumer product, in so far that we, the customers, broadly seem to have a far more personal relationship with them compared to other recreational activities. For example, I subscribed to several online streaming services that produce TV and film content. However, I never worry about how well their business model is performing, nor do I particularly concern myself with their public relations image. I simply “pay and consume” and as long as I have no technical problems that impede my access, then that is the extent of my relationship with them. I also enjoy Hendrick’s Gin but I don’t worry about the manufacturer, William Grant & Sons. But for some reason, my relationship with video games is different. I am far more au fait with the activities of both the developers and publishers, as well as their overall corporate standing. I suppose it’s because video games are an interactive activity and that make things more personal.
Video games are a somewhat unique consumer product, in so far that we, the customers, broadly seem to have a far more personal relationship with them compared to other recreational activities. For example, I subscribed to several online streaming services that produce TV and film content. However, I never worry about how well their business model is performing, nor do I particularly concern myself with their public relations image. I simply “pay and consume” and as long as I have no technical problems that impede my access, then that is the extent of my relationship with them. I also enjoy Hendrick’s Gin but I don’t worry about the manufacturer, William Grant & Sons. But for some reason, my relationship with video games is different. I am far more au fait with the activities of both the developers and publishers, as well as their overall corporate standing. I suppose it’s because video games are an interactive activity and that make things more personal.
Hence, as a long time player and supporter of the MMORPG The Lord of the Rings Online I worry about the games long term future. It can be cogently argued (and I have done so myself in the past many times) that it is pointless adopting such a stance but I think this ultimately is just a foible of the human condition. It is in our nature to form communities around the things we love irrespective of whether such communities genuinely have any impact and traction. So bearing this in mind, I think that LOTRO is at a crossroads and that a triumvirate of problems could coalesce and have a very negative impact. The first of these three are technical issues that stem from the fact that LOTRO is a 13 year old game. If a subscription game doesn’t run reliably and consistently then some players take their business elsewhere. The next problem is the business model and the way that Daybreak Game Company is squeezing too hard. Update 28 becoming a “mini expansion” is a succinct example of this. And finally there’s the community relations and communications. They’re poor and often conducted in a very peremptory tone.
There has been a conspicuous lack of information regarding The War of Three Peaks since the preview on the Bullroarer test server on 23rd September. I don’t think the player base was especially impressed with what is essentially just another content update. However, SSG recently stated that the “mini expansion” would be coming in the next week or so. But when asked for further details community manager Jerry Snook stated that SSG would not reveal details of the three different versions of the new content update until the day of its release. If this were any other developer I would’ve been surprised by such a response but after years of such indifferences from SSG, I simply shrugged. They’ve always been shocking at marketing their own content. In recent years, teaser videos have always been hastily produced and hardly make the new content look exciting. Information has always been confined to the forums and never shouted from the rooftops. So the fact that SSG feels disinclined to market The War of Three Peaks is frankly par for the course. I used to think they were just bad at this stuff. I now think they just take their customers for granted.
In the past decade there have been several occasions where the future of LOTRO has appeared to be in doubt. Whether this was the case or not is another matter. However, due to the lack of communication that habitually blights this games community management, we’ve worried about license renewals, corporate takeovers and server relocations over the game’s lifespan. Ultimately, LOTRO has survived and continues to so due to its devoted community. They love the game and its realisation of Middle-earth. The fact that there is no alternative is another major factor. Yet SSG seem to be oblivious to this and have basically given a key role that is supposed to act as a conduit between consumer and vendor to a very grumpy man who always gives the impression he’d much rather be doing something else. They need to fix this problem, along with the technical issues and the business model. God help them if The War of Three Peaks is a dog’s dinner. You can’t keep kicking your community indefinitely, because eventually it will turn on you and leave.
Star Trek Online: Beginners Guide Part 2 - Careers, Factions and Species
Welcome to the second part of my Star Trek Online: Beginners Guide. I thought it may be useful to write a series of posts, offering practical information for those who are just starting out in STO. Nothing fancy or in any way definitive. Just a few basic tips that may help orientate the new player. I’ve been playing STO since its launch in 2010 and this MMO has seen a lot of changes. The game features a lot of systems and mechanics that are not always immediately intuitive to grasp. So I’ll be doing my best to cover a selection of these in each post and try to provide a broad overview. Like a lot of advice, it can be subjective. Ultimately it comes down to each player how they wish to play. In this instalment, I shall be writing about career paths, factions and races.
Welcome to the second part of my Star Trek Online: Beginners Guide. I thought it may be useful to write a series of posts, offering practical information for those who are just starting out in STO. Nothing fancy or in any way definitive. Just a few basic tips that may help orientate the new player. I’ve been playing STO since its launch in 2010 and this MMO has seen a lot of changes. The game features a lot of systems and mechanics that are not always immediately intuitive to grasp. So I’ll be doing my best to cover a selection of these in each post and try to provide a broad overview. Like a lot of advice, it can be subjective. Ultimately it comes down to each player how they wish to play. In this instalment, I shall be writing about career paths, factions and species.
Q: Which career is best for new players?
A: The answer to this conundrum really comes down to playstyle and personal choice. There is no optimal path as such in STO. Yes some builds can deliver higher DPS but game skill also plays a part. Having the so-called “best” doesn’t mean you’ll perform in a comparable fashion. So to begin with there are three career paths in STO. A Tactical Captain deals damage, an Engineering Captain is designed to absorb damage and is thus a tank and a Science Captain focuses on buffs, debuffs, energy drain, hold and heals. All three careers have their own strengths and weaknesses. However, these can be tempered by your choice of traits, skills, ground and space gear and ship. And this is where the enjoyment lies; creating your own hybrid build. IE an Engineer using a heavy cruiser to tank, or a Science Captain focusing on healing while using a fast tactical escort.
Q: What faction should I choose?
A: At present there are six factions in Star Trek Online.
Starfleet (the 25th century Federation faction).
Klingon Defence Force.
Romulan Republic.
TOS Starfleet (the 23rd century Federation faction).
Dominion.
DSC Starfleet (the 23rd century Federation faction, Discovery era and pre-TOS).
All of which offer levelling from 1 to 65 (the present level cap) apart from the Dominion which starts at 60 and extends to 65. Each faction has bespoke traits and offer an initially unique storyline for approximately a third of the game. There then comes a point when certain missions are completed, the main story becomes centralised and applicable to all factions. At this juncture, Dominion faction players and Romulan Republic players must decide whether to ally themselves with either Starfleet or the KDF. Once this choice is made, it cannot be changed. However, at this point, as the story is the same to all factions, the only major differences are the NPCs who bestow missions and more importantly what vessels you have access to. The latter is an important consideration.
Personally, I don’t think any faction has a superior story arc. All have been overhauled over the years and are now very well realised. I think most players choose a faction based upon their personal relationship with Star Trek. I was raised on reruns of Star Trek TOS, so the TOS Starfleet faction certainly provided a great “fan service”. If you love Klingon culture then the KDF faction is an ideal choice. Remember that STO has a wealth of voice acting from original cast members which greatly adds to the game’s ambience. It can be argued that the Dominion faction and DSC Starfleet faction storylines are a little shorter than others but such brevity may suit some players. It should also be noted that developers Cryptic have been pragmatic and created the most ships for the most popular faction in the game, which is Starfleet. There are not quite as many vessels available for some factions. However, the allegiance system has addressed this. Plus there are some unique crossfaction vessels.
Q: What species should I pick?
A: Again, there is no single species that has a definite advantage over others in STO, although some have desirable unique traits. But as I previously mentioned, there are many other factors that affect your build and its viability, so it is ultimately a matter of choice. Each faction has a variety of races available. Lore dictates that certain races cannot be accessed by certain factions but Cryptic have been quite inventive with regard to fudging this to a degree. At present the following species are available to the following factions.
Starfleet: Andorian, Bajoran, Benzite, Betazoid, Bolian, Caitian*, Cardassian*, Ferengi, Human, Klingon*, Liberated Borg**, Pakled, Rigelian, Saurian, Talaxian**, Tellarite, Trill, Trill (Joined)*, Vulcan, Alien.
Klingon Defense Force: Cardassian*, Ferasan*, Gorn, Klingon, Lethean, Liberated Borg**, Nausicaan, Orion, Talaxian**, Trill (Joined)*, Alien.
Romulan Republic: Romulan, Reman, Liberated Borg**, Alien
TOS Starfleet: Andorian, Human, Tellarite, Vulcan.
Dominion: Jem’Hadar, Jem’Hadar Vanguard*.
DSC Starfleet: Human, Vulcan, Alien.
* Purchasable from C-Store
** Requires lifetime subscription
If you cannot make up your mind or because of your choice cannot access a specific species, then consider picking “alien” as a race. It has the most visual customisation options available in the game and hence you can create an avatar that looks Human, Vulcan, Andorian etc. You can also create faux Cardassians and replicate a passable facsimile of many other races in the game. Another advantage of the “alien” is that it doesn’t have fixed racial traits and the player can choose an additional ground and space trait instead.