The Problem With War of Three Peaks

Some readers may see the title of this post as an inference that there is only one problem with the latest “mini expansion” for The Lord of the Rings Online. That is not the case. However, I don’t hold developer’s Standing Stone Games responsible for the debacle over the pricing for the three different editions. That is something I lay at the door of financiers and publishers, Daybreak Game Company. For the purpose of this blog post, I wish to focus upon the lacklustre content of Update 28: War of Three Peaks and how it becomes quite clear which material was developed as part of a regular content update and what was then added to potentially try and justify the term “mini expansion”. Furthermore, I see this drop in quality as being a real threat to the future prosperity of LOTRO. I am a long time fan of this MMO, albeit one with a sense of perspective. I’m halfway through the new zone and I’m not having fun. I’m sure I am not alone in this.

Some readers may see the title of this post as an inference that there is only one problem with the latest “mini expansion” for The Lord of the Rings Online. That is not the case. However, I don’t hold developer’s Standing Stone Games responsible for the debacle over the pricing for the three different editions. That is something I lay at the door of financiers and publishers, Daybreak Game Company. For the purpose of this blog post, I wish to focus upon the lacklustre content of Update 28: War of Three Peaks and how it becomes quite clear which material was developed as part of a regular content update and what was then added to potentially try and justify the term “mini expansion”. Furthermore, I see this drop in quality as being a real threat to the future prosperity of LOTRO. I am a long time fan of this MMO, albeit one with a sense of perspective. I’m halfway through the new zone and I’m not having fun. I’m sure I am not alone in this.

Let’s start with what I like about the Elderslade region. It’s a rugged environment with several interesting hidden areas. It is also not too much of a chore to navigate and there are several points where you can take a shortcut to where you need to get to, rather than follow the roads. That is something that doesn’t happen too often in LOTRO these days. Usually, the environment is designed to funnel the player from Ato B and hems them in. The storylines are enjoyable and again show that the writers are well versed in the lore of Middle- earth. I especially like the quest arc that has you travelling with Léothred, a historian from Rohan. His revised history of Fram and his slaying of Scatha the Worm was especially well conceived. I liked the way it involved Karazgar, the Weeping Warrior to fill in the gaps in existing lore. I also like the themes that recur throughout the main Epic Story and the way the distrust between the Longbeards, Zhelruka and Stout Axes Dwarven clans is frequently an impediment to their success.

Sadly, the positive aspects of Update 28 do not necessarily compensate for the bad. For example, a common trick that SSG relies upon to increase content, is to create an area, divide it into numerous subsections and then densely populate it with mobs. The player will then be presented with a litany of fetch and kill quests forcing them to navigate throughout all areas. These sorts of quests cease to be a challenge and tips over into being tedious. Sometimes quests can be auto completed but on other occasions you find yourself at one end of an area and having to battle all the way back to hand in and finish. It’s the inconsistency here that is annoying and the feeling you’re being taken for a mug. As for the reusing of the twin phase map concept, this is not a bad idea in theory. It worked well with the Minas Morgul expansion and being able to access Mordor in the Second Age. But here it feels like an excuse to simply pad out the mini expansion with even more superfluous kill and fetch quests. Then there is the poison gas that blights specific areas of War of Three Peaks and its associated mechanic. It is simply a nuisance and adds nothing to gameplay.

A new addition to the game is the Mission system. I was hoping that these would be a variation of skirmishes with the focus on tactical gameplay. Sadly they lack that systems creativity and are little more than straightforward instances that require you to complete a basic set of criteria. IE Kill so many enemies and then a boss. The only difference here is that if you do not quickly kill the enemy, they will call for reinforcement. They also lack the story elements that skirmishes have and do not feel in any way different from the regular instances that occur in the story. Yes, you can do them with companions but you are offered no real incentive to do so with regards to the rewards. And talking of such, the new gear available in the game just feels like an increase for its own sake. The new reputation gear doesn’t seem to offer anything more than a basic increase in stats over the gear you have already. It’s all very uninspired and unengaging. 

And therein lies the problem. It all feels too much like busy work for its own sake. Now it can be argued that this is the foundation of the entire MMORPG genre but I would counter that with the assertion that a good developer tries to mask busy work with a veneer of narrative engagement and a soupçon of panache. If you’re immersed in a story and doing something that doesn’t immediately strike you as busy work, then that is a MMO working well. Sadly, such things are conspicuously absent here and I keep saying to myself, “remind me again why I’m killing another dozen Angmarim?” or words to that effect. I’m in danger of getting bored to the point of abandoning the game in pursuit of another that is more entertaining and gives me a sense of accomplishment and not frustration or annoyance. If SSG wants to bounce back from this low point, then I hope that the next official expansion is a lot more inventive and enjoyable. A lot of people play this genre of games to escape the mundane nature of their chore driven lives and don’t want to have to endure something similar while playing a game like LOTRO.

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LOTRO: Update 28 - War of Three Peaks

Players of the popular MMORPG The Lord of the Rings Online were informed just 24 hours ago by developers Standing Stone Games, that the new “mini expansion” would be released today. Under normal circumstances, Update 28 - War of Three Peaks would have just been marketed as a content update and have been free to VIP subscribers, lifetime account holders and purchasable with LOTRO points by F2P players. However, these are far from normal circumstances. From March to May this year, LOTRO enjoyed a major renaissance as the lockdown brought players back to the game. SSG felt so confident in this surge in the playerbase that they made all previous updates available for free. However throughout June, July and August the game suffered major technical problems that lead to the majority of game servers being down for weeks. During that time many players took their business elsewhere or at the very least deferred subscribing until the technical issues were resolved. This left a major hole in SSG’s finances, hence the latest update miraculously became a chargeable “mini expansion”.

Players of the popular MMORPG The Lord of the Rings Online were informed just 24 hours ago by developers Standing Stone Games, that the new “mini expansion” would be released today. Under normal circumstances, Update 28 - War of Three Peaks would have just been marketed as a content update and have been free to VIP subscribers, lifetime account holders and purchasable with LOTRO points by F2P players. However, these are far from normal circumstances. From March to May this year, LOTRO enjoyed a major renaissance as the lockdown brought players back to the game. SSG felt so confident in this surge in the playerbase that they made all previous updates available for free. However throughout June, July and August the game suffered major technical problems that lead to the majority of game servers being down for weeks. During that time many players took their business elsewhere or at the very least deferred subscribing until the technical issues were resolved. This left a major hole in SSG’s finances, hence the latest update miraculously became a chargeable “mini expansion”.

A month ago the new update was previewed on the Bullroarer test server and it became clear that it was just more of the same. IE Just another zone with multiple quest hubs. Essentially the same sort of material that SSG have been producing for the last few years. So if this was to be sold as a “mini expansion” then there would have to be some additional content included as well to justify selling it. Hence, the LOTRO community braced themselves as they awaited the pricing details for the War of Three Peaks, as Update 28 has been formally named. SSG usually sells three versions of an expansion. A Standard Edition, a Collector’s Edition and an Ultimate Fan Bundle. It should be noted there have been controversies in the past over previous legitimate expansions and their respective value for money. Oddly enough, SSG decided not to announce the price or exact content of all three editions until today when the “mini expansion” formally launched. However, marketing emails were sent out to some players so the pricing of the three editions became known by midday.

As you can see, the pricing for this mini expansion” is broadly comparable to the previous full expansion Minas Morgul. Considering that War of Three Peaks is just the size of a regular content update, the prices are exorbitant. The Standard Edition is the only one that I will even consider buying as there are insufficient extras in the other two versions to justify their cost. There has already been a degree of “pushback” over on the official LOTRO forums as players voice their displeasure at the pricing and the entire way this situation has been handled. I suspect that if the outcry is big enough, you may find SSG adding additional content to the Collector’s Edition and Ultimate Fan Bundle to try and redress the balance. But there are wider issues here beyond the mere price of this “mini expansion”. Are we about to see a major restructuring of the games business model? If so, is this change in policy down to SSG or their publisher (and potentially owners) Daybreak Game Company?

Charging all LOTRO players for future content updates may well become the “new normal”. Up until now, content updates have been free to subscribers and lifetime account holders. F2P players would purchase Quest Packs for new zones. However this may not have proven especially profitable. When I play LOTRO I subscribe a month at a time. The monthly fee is £9. Quest Packs cost on average 795 LOTRO points (approximately £8). During the course of a month I could play through two or three zones, making a subscription a lot more economical than buying all the respective Quest Packs. Furthermore, lifetime account holders have always received (up to now) access to all new content updates free of charge, so SSG has never made any revenue of this type from this section of the LOTRO community. It has often been argued that lifetime accounts for LOTRO were sold too prolifically during the game’s early years and as a result there is a large percentage of players that do not have to spend any money except for major expansions. If these current practises cease and everyone who plays has to buy new content three times a year then there is scope for SSG to increase their revenue.

However, if the sale of all new content became mandatory, it would invalidate the need for a monthly subscription. At present the only real advantage of subbing is free access to new content and the following additional services. Mailbox Field Access. Custom character portrait frame. Access All Character Trait Slots. Daily +100% XP*. 500 LOTRO Points per month. Free weekly Gold Hobbit Present.Access All Quest Packs and Skirmishes*. Access All Monster Classes. Many of these could be sold individually via the LOTRO store or bundled into a “starter pack” or something similar. The stipend of LOTRO points is a nice bonus and one that I enjoy but it is totally dependent on a subscription. It therefore isn’t really “free” but more of a quid pro quo. It should be noted that the MMORPG Star Trek Online removed subscriptions as of Spring 2018. Many of the benefits that came with subbing to that game simply became one off purchases.

All things considered, perhaps the release of War of Three Peaks as a “mini expansion” is more than just a short term fiscal adjustment, designed to fill a shortfall in the quarterly balance sheet. It may be part of a complete recalibration of the business model for LOTRO and a way to ensure that all players pay equally for the new future content that comes to the game. If that is the case then SSG needs to ensure that all updates meet a high standard. The LOTRO community is very supportive of the game and has more than its share of “whales” who buy cosmetic items prodigiously. However, potential changes such as these indeed to be implemented carefully and require adept community relations, marketing and PR to effectively sell them to the players. Skills that SSG are not renown for. It will be interesting to see how things pan out in the weeks to come. Firstly with the immediate reception of the new “mini expansion” and its respective value for money. Secondly, whether SSG formally announce a revision of the game’s business model. All of which could be a turning point for LOTRO but whether for good or ill remains to be seen.

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LOTRO: Update 28 “Mini Expansion”

Content updates are usually free for the MMORPG The Lord of the Rings Online. In recent years developer Standing Stone Games have maintained a fairly consistent release schedule. This has usually meant 2 to 3 free updates per year that add new zones, PVE content and instances. There has then been a full expansion every two years that has to be bought. These are usually available in 3 different versions which range from the base game to an ultimate edition. There is a major expansion currently in development for release in 2021. This will focus on the war between Dwarves and the Orcs of Mount Gundabad. However, it was announced on Friday during a Developer Livestream that Update 28: The War of the Three Peaks, which is due in November, has been rebranded as a mini expansion and is not going to be free but instead chargeable.

Content updates are usually free for the MMORPG The Lord of the Rings Online. In recent years developer Standing Stone Games have maintained a fairly consistent release schedule. This has usually meant 2 to 3 free updates per year that add new zones, PVE content and instances. There have then been a full expansion every two years that has to be bought. These are usually available in 3 different versions ranging from the base game to an ultimate edition. There is a major expansion currently in development for release in 2021. This will focus on the war between Dwarves and the Orcs of Mount Gundabad. However, it was announced on Friday during a Developer Livestream that Update 28: The War of the Three Peaks, which is due in November, has been rebranded as a mini expansion and is not going to be free but instead chargeable.

Perhaps the most obvious question that immediately comes to mind is whether SSG are charging for this “mini expansion” due to a loss of revenue caused by the recent server outages and performance issues? The year started well for them with the lockdown bringing a wealth of new players back to the game. Hence they saw fit to give a great deal of content away, free of charge. However, July and August saw the game servers closed for nearly two weeks with ongoing performance issues and logon problems that still persist. I’m sure I was not alone in postponing renewing my subscription during this period. And if there is no one ingame then you can kiss goodbye to all those impulse purchases that are so often made by players. Another thought that has occurred to me is whether Update 28 is an attempt to raise additional funding to address the ongoing infrastructure problems. Is there a service contract that they need to cancel early? Is there an alternative service provider offering an optimal deal for a short period of time?

I have enjoyed playing LOTRO for 12 years now. I, like many others, will often indulge this MMO and its developers, Standing Stone Games. I am not expecting any radical new systems to be added to the game, nor do I hold any hope that some of the existing mechanics will be overhauled. Updates for LOTRO are mainly narrative driven PVE content, set in new areas of Middle-earth. Occasionally new instances and raids are added but the game effectively just offers more of the same as each year goes by. Broadly, this works and keeps the player base engaged. If there are any content related gaps, the community fills them itself with events and roleplay. SSG’s greatest asset is the virtual Middle-earth that they’ve created and maintained. It is a foundation upon which their player base builds upon. But like a restaurant that has a fixed menu and a nice view, it’s lack of diversity becomes less of a comfort and more of a hindrance over time.

As soon as Update 28 hits the preview server, I will be checking it out. So far, I am not overly impressed by what I’ve seen in the teaser video that SSG released. It seems to rely on too many reused assets and recycled environments. Considering that they’re charging for this content, you’d expect something a little more creative and ambitious than what appears to be on offer. I most certainly don’t want to see LOTRO wane and fall into decline but I feel that the tide is turning against them. I don’t think I’m the only one who seems somewhat underwhelmed by this announcement and what is on offer. I have no objection to novelty mounts and will certainly enjoy riding around on a Wild Boar but I’m not sure if this is going to be sufficient justification to buy what is essentially just an average new region with recycled environments. Hopefully, there’s more to Update 28 than meets the eye. Otherwise, SSG could have another PR disaster on their hands.

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