Unintuitive Software, Incessant Updates and Bloat

I turned on my laptop this morning for the first time in 4 months. I knew it was that long because I hadn’t connected the laptop to the new Netgear router that I bought at the end of April. Unsurprisingly, as I haven’t used this device for a while there were multiple Windows updates to be installed. This process took over an hour, so while the various updates were being downloaded and installed, I turned my attention to my Amazon Echo Dot which loiters in the corner of our lounge, doing very little to justify its existence. At present this device is mainly used as a glorified timer for cooking, which seems a bit of a waste given it’s alleged capabilities. Hence, I decided to see if I could increase its functionality while waiting for Windows to do its update thing. More on this later. Let us for the meantime return to the small matter of the operating system updates. Once they were completed, I immediately installed Chris Titus Tech’s Windows Utility and started removing unnecessary features and bloat, as well as disabling invasive services.

I turned on my laptop this morning for the first time in 4 months. I knew it was that long because I hadn’t connected the laptop to the new Netgear router that I bought at the end of April. Unsurprisingly, as I haven’t used this device for a while there were multiple Windows updates to be installed. This process took over an hour, so while the various updates were being downloaded and installed, I turned my attention to my Amazon Echo Dot which loiters in the corner of our lounge, doing very little to justify its existence.

At present this device is mainly used as a glorified timer for cooking, which seems a bit of a waste given it’s alleged capabilities. Hence, I decided to see if I could increase its functionality while waiting for Windows to do its update thing. More on this later. Let us for the meantime return to the small matter of the operating system updates. Once they were completed, I immediately installed Chris Titus Tech’s Windows Utility and started removing unnecessary features and bloat, as well as disabling invasive services.

Let’s just pause for a moment to consider what has happened. An operating system has been updated and among the bugs and security fixes are a multitude of mandatory additional features that I neither want or requested. These are usually sold as being “helpful” or “beneficial” but seldom are. As a result of this invasive and insulting policy by Microsoft, I then have to use a third party tool, created by someone who is equally frustrated with this bullshit, to effectively deal with it.

What an utterly risible situation this is. Imagine going to the supermarket to buy some essentials and finding that the store had also added a host of other products that you never use or even like. I’m sure there would be numerously strongly worded letters sent to the Times. Furthermore, tools like CTT’s Windows Utility, Crap Fixer and Winaero Tweaker although a great way to purge your PC of superfluous apps and service, are often only a temporary fix. I frequently find that the next update detects that something it previously installed is now missing and subsequently reinstalls it. The hubris of such actions is truly shocking. It’s like the pool cleaner you hire, defecating in your pool and when you fish the offending stool out, they simply come back and do it again.

“Alexa, why are you such an unhelpful git?”

Let us return now to the subject of adding functionality to my Amazon Echo Dot as this is an excellent segue into the next topic; unintuitive software. Administration of your Echo is carried out via a phone app. That’s fair enough. Using your phone is a convenient means to quickly set up an online enabled device without the need to use a PC or laptop (unless you don’t have a phone but that’s a subject for a different blog post).

In this instance I wanted to add access to BBC Sounds, so I can just bellow at Alexa to play the podcast version of some of my favourite radio shows. I also thought I’d added access to Global Player as well, so I can listen to LBC London (another radio station) when I’m in the lounge, rather than having the hassle of using my TV. I started looking around the Alexa app on my phone and quickly discovered it was singularly unintuitive. Rather than clearly named menu options with logical. nested sub-menus, it was just a sea of “helpful suggestions”, all of which were the exact opposite.

I have no issue in principle with the idea of collating commonly asked questions. This can be useful. However, it should be a clearly labelled menu option, not a word cloud that lives on the app landing page. To cut a long story short, I used Chat GPT to navigate through this tsunami of bullshit and eventually found the settings that I needed to access. Again let’s take a moment to reflect on what I had to do. I had to ask an AI, how to configure an app that runs a Smart speaker.

Pro tip for anyone who thinking of doing similar. Don’t waste your time asking Alexa for any guidance or advice. They are incapable of rendering any help. I have already turned my thoughts to whether it is possible to buy and configure your own Smart speaker and have it run on some other open source software in conjunction with a LLM of some kind. Because what both of these anecdotes seem to indicate is that commercial software is neither user friendly or convenient.

Now as I’ve been writing this post, I’ve considered whether my perspective or complaints are unreasonable and whether they’re driven by an underlying bias. Due to my age and the amount of time I have spent dealing with software of this ilk over the years, I recognise that I certainly have been potentially conditioned to expect things to work in a certain way. Mainly because in the old days of Windows 3.11 and 95, a great deal of effort was put into creating intuitive UIs that could easily be grasped.

Perhaps the biggest cultural shift in this area is the current mindset where things are decided for you, determined by the small group of people that developed the software. “We’ve laid out your desktop this way, because this is how we do it. You don’t need access to these services and folders. Why would you? Here’s a load of stuff we think you’ll like (and by that we mean we’ve been paid to add, whether you like it or not). I cannot adequately express how I fucking hate this philosophy.

I am a 58 year old man. Am I picky and at time difficult? Yes I bloody well am. I didn’t get where I am today by not being picky and difficult (one for C. J. fans). I was taught about PC and server deployment, network topology and administration and good working practise by too old school engineers at the beginning of my career. Both favoured, lean and uncluttered desktops and extolled the virtues of software that provided logical, intuitive and cleanly designed interfaces. I adopted their habits like the apt pupil I was.

To this day I still audibly tut when I see a poorly organised and messy patch panel. Hence I understand that my rigid world view may clash with the disorderly, slapdash, laissez faire bullshit that passes for contemporary UI design (I’m trying to be even handed here). However, think of your average user. Do they not deserve a clean and sensibly laid out interface so they have a fighting chance of using the software that comes with their devices? I bloody well think I do, because I’m a paying customer.

And as a palette cleanser, to a somewhat acerbic post, let me finish on a positive anecdote. I recently set up my Nintendo Switch again, as I didn’t sell it after all. I did this while it was connected to my lounge TV, using a game controller, the on-screen menus and nothing else. It was a proverbial walk in the park. Well done Nintendo (Jazz hands). Take note Amazon you bastards.

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Technology, Windows 11, Bloatware Roger Edwards Technology, Windows 11, Bloatware Roger Edwards

The Decline of Windows

My Windows 11 PC is a cobbled together mess of upgrades, customisations and workarounds. It seems okay at first glance, mainly because my desktop is well organised and I don’t allow too many apps to start on boot up. But beneath this superficial veneer of efficiency and optimisation is a bloated mess. Every Windows update adds yet more spurious features which slows performance and tries to harvest your data. Windows is no longer a user friendly operating system that you buy and use without impediment. It is now a sprawling live service that actively gets in the way of your productivity so that it can make a buck off your inconvenience. There was a time when you could quickly learn its processes and foibles, so you could customise it into the tool you needed. Nowadays I have to continuously use third party tools to get Windows to do many of the things I want, or to access functionality that Microsoft has obtusely decided to restrict.

My Windows 11 PC is a cobbled together mess of upgrades, customisations and workarounds. It seems okay at first glance, mainly because my desktop is well organised and I don’t allow too many apps to start on boot up. But beneath this superficial veneer of efficiency and optimisation is a bloated mess. Every Windows update adds yet more spurious features which slows performance and tries to harvest your data. Windows is no longer a user friendly operating system that you buy and use without impediment. It is now a sprawling live service that actively gets in the way of your productivity so that it can make a buck off your inconvenience. There was a time when you could quickly learn its processes and foibles, so you could customise it into the tool you needed. Nowadays I have to continuously use third party tools to get Windows to do many of the things I want, or to access functionality that Microsoft has obtusely decided to restrict.

I have recently stopped using Microsoft Office 365. I had to download a specialist tool to “cleanly uninstall” it from my PC and when it finished running, it still left numerous orphan files and icons. I spent hours trying to remove a rogue blank icon from Control Panel and eventually had to use the Local Group Policy Editor to hide it, rather than delete it. The process is akin to trying to remove Japanese Knotweed from your garden. My latest headache is trying to remove (or hide) data that appears on screen when you click on your account icon on the Windows start menu. Details such as an email address should not be displayed by default, unless superficially requested by the user. This is a prime example of Microsoft trying to do the users thinking for them and pursuing a “one size fits all” approach. I expect to be able to fully customise any aspect of the UI in an operating system. Sadly Windows no longer seems to champions such customer choice.

This should be a capital offense

Naturally, there are alternative products to Windows and if I were starting totally from scratch, I would certainly embrace some version of Linux and a wealth of other indie production tools. Sadly, both my computer and user habits come with a lot of baggage and requirements. PC gaming is a substantial part of my leisure activities and that means using Windows. I’ve written various scripts to do simple tasks such as change screen resolutions or redesignate the default monitor. I don’t relish having to port these to a Linux environment, as well as dozens of other tweaks I have made. I afraid that I, like many other PC users, have my desktop, folder structures and naming conventions set up “just so”. Hence migrating to a new operating system would be a substantial and labour intensive undertaking. As such, the fear that something catastrophic could happen during such a project is sufficient for me to defer it for the immediate future.

The dream scenario would be to have dual boot PC, where I use Linux to write blog posts, record and edit podcasts and videos as well as browse the internet. Windows would be reserved exclusively for gaming and I would not install anything else beyond possibly Discord or some others means of communicating online. I would also exclusively use Proton Mail so I could manage my emails far more effectively. It would be a spartan but secure PC environment. As a very wise man once said “The more they overthink the plumbing, the easier it is to stop up the drain”. However, for the present the dream scenario and indeed, any deviation from the status quo, are just idle speculation. It’s a shame how a once good product such as Windows has declined into a barely adequate money pit. And more fool you and me, for becoming so dependent on such corporations and products.

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Goodbye Microsoft Office

Humans are creatures of habit. Often we find it easier to stick with the status quo, rather than try something new or make a change. I have used Microsoft Office throughout my career and it is a habit that has persisted into my retirement. However, overtime I have ceased to use much of the functionality Microsoft Office offers. Google Docs adequately caters for my needs. Yet I still subscribe to Microsoft Office, due to my affection for Outlook and the fact that I have 10 email addresses to manage. However, I don’t use half of the functionality that it provides, so it’s a bit like using a sledgehammer to crack a walnut. Furthermore, the monthly subscription for Microsoft Office is increasing due to the inclusion of Copilot AI assistant. So I’ve decided that it is time to say goodbye to Microsoft Office and to find myself a new email client. I shall also say adieu to the email archive I’ve been hoarding since 1997. 

Humans are creatures of habit. Often we find it easier to stick with the status quo, rather than try something new or make a change. I have used Microsoft Office throughout my career and it is a habit that has persisted into my retirement. However, overtime I have ceased to use much of the functionality Microsoft Office offers. Google Docs adequately caters for my needs. Yet I still subscribe to Microsoft Office, due to my affection for Outlook and the fact that I have 10 email addresses to manage. However, I don’t use half of the functionality that it provides, so it’s a bit like using a sledgehammer to crack a walnut. Furthermore, the monthly subscription for Microsoft Office is increasing due to the inclusion of Copilot AI assistant. So I’ve decided that it is time to say goodbye to Microsoft Office and to find myself a new email client. I shall also say adieu to the email archive I’ve been hoarding since 1997. 

I am currently testing Mozilla Thunderbird as a replacement. At present I have added 5 email addresses and it is handling things in a satisfactory fashion. The interface is somewhat spartan compared to Outlook but the “no frills approach” of the Map View with three columns is easy to navigate and take in. However, the email addresses I’ve currently connected are all free accounts without any complex logon requirements. I suspect things may become more difficult to configure, when I add several domain specific email accounts. In the meantime, I am going through my email archives deleting large swaths of messages from former places of employment or pertaining to purchases and services made over a decade ago. I have a calendar that goes back nearly twenty years but I’m reluctant to purge this as there’s a great deal of nostalgia associated with it.

Saying goodbye to Microsoft Office has given me reason to review a lot of the software that I regularly use. I think, as a society, that we rely too much upon “free stuff” provided by tech giants and seldom consider the consequences if the arrangement that we currently enjoy changes. IE We start getting charged or the software is withdrawn. I am also ambivalent regarding the AI gold rush that is currently occurring and find its inclusion in all the latest apps worrying. I recently started removing a lot of the “bloatware” that comes with Windows 10, from my PC using Powershell scripts that were created specifically for this task. I intend to make 2025 the year where I run a lean, uncluttered and better performing  PC. My maxim shall be “if it isn’t used, it gets uninstalled. If it isn’t required, it doesn’t get installed. “If you can’t buy it, don’t use it”.

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