LOTRO: Over a Week of Downtime

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The MMORPG The Lord of the Rings Online has been plagued by technical problems for over a week now, resulting in multiple servers being offline. The game’s official forums have also been intermittently affected by these ongoing issues, as has Standing Stone Games other MMO, Dungeon and Dragons Online. The problems initially started on Wednesday the 15th of July with severe lag, rubberbanding and random client disconnections. LOTRO has had ongoing issues with all of these problems in the past and developers SSG have attempted to address them numerous times. It was hoped that the release of a 64 bit client last summer would improve matters and initially there were indications of performance improvements. However, the specific poor server performance that was identified last week has allegedly “cascaded” throughout SSG’s infrastructure.

At present the specific nature of the “problem” remains unknown and somewhat nebulous. Furthermore it is likely to remain that way as SSG and prior to them Turbine, have never felt the need to provide details of technical outages. Now that is not exactly an unusual position to take as most companies do not feel the need to discuss infrastructure failings with their customer base. The matter may well be complicated by SLAs with 3rd party vendors etc. Businesses also have to deal with a great deal or internal politics and legal obligations. In this case SSG may well be constrained by policies set by their publishers (and pay masters) Daybreak Games. However, what is customary in such situations is for the “problem” to be handled by whatever internal departments handle communications and community management. Difficult situations like this become a “PR opportunity”.

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The “problem” has come back…

Sadly, community management, interacting with the player base and providing reassurance is not SSGs strong point. In the past nine days there have been a litany of Twitter and Facebook posts about servers going on and offline. There have also been a few short messages apologising for the inconvenience. This is certainly civil but it really does seem like the bare minimum. The LOTRO player community is both seasoned and loyal. They are also extremely forgiving of these sorts of technical issues because they endured them before on more than one occasion. To use an old British colloquialism SSG and Turbine before them, have “form”. But it is a mistake for the game’s developers to rely too heavily on players' good will. 2020 has not been a “good year” so far and gamers per se may not be as “affable” as they usually are. At this point a little more transparency and frankly credible customer relations would be useful. 

Are players asking for rash promises regarding technical solutions? No. Are they asking SSG to breach rules regarding disclosure and confidentiality? No. They’re looking for a simple, concise explanation as to the broad nature of the “problem”. They’re also looking for a reason to get behind the technical staff who I’m sure are working extremely hard under pressured circumstances. We appreciate that a bullet proof ETA on a solution is not practical. But regular, sincere updates on progress would be very reassuring. Everyone knows what’s at stake. We know that downtime means no one is playing and if no one is playing, then no one is paying. A drop in revenues is not good for any MMO. But SSG need to realise that the immense goodwill of their players that they have benefitted from for the last decade is not an infinite commodity. They need to communicate and keep everyone onboard, rather than push players away due to perceived indifference.

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I have often reiterated the point that the LOTRO community should not overlook that they are consumers, as well as ardent fans. They may not immediately see both DDO and LOTRO as services but ultimately they are, the same as gas, electricity or your cell phone. So its is reasonable to have consumer expectations. Another point to consider is that good will needs to be maintained on both sides. A loss of revenue seldom pleases those who control the purse strings but if community relations are good, then the bean counters may well feel positive about the community returning and spending. If community relations sour, then a gap in the balance sheet and concerns over players not investing in the game, could contribute to more detrimental decisions being made. I therefore hope that SSG improves its PR and that LOTRO players keep their heads. The downtime is a frustration for all. I wish SSG staff well with the “problem”. But sometimes it’s not just about solving a problem but also how you handle it.

LOTRO: Minas Morgul Pre-Order

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The forthcoming Minas Morgul expansion for The Lord of the Rings Online, became available for pre-order today. Furthermore, Update 24.3 was also released, making the new race of Stout-Axe Dwarves immediately available for those who have purchased the aforementioned expansion. Minas Morgul will provisionally be launched on Tuesday 29th of October, although Standing Stones Games have stated that this may be delayed for a few days should there be any technical issues. As with the previous expansion, Mordor, there are three versions of the game with a variety of additional baubles and trinkets available. These are mainly cosmetic items and sundry buffs and boosts. The pricing ranges from $40 for the Basic Edition, $80 for the Collector’s Edition and $130 for the Ultimate Fan Bundle. Again, as with the last expansion, the respective value of the most expensive tier is currently being “disputed” by players, although having logged into the game, it is already clear that many people have already bought it.

All editions of Minas Morgul come with the following content. Over 250 New Quests. 7 New Instances. Updated Crafting Guilds. Further instalments in the Black Book of Mordor Storyline. A new Shelob Raid and “more”. It should be noted that the instances and raid will follow in patches after launch of the expansion. Furthermore, according to developer’s Stand Stone Games “Minas Morgul will take you on an expedition deep into the Morgul Vale in search of answers to a mystery that spans three thousand years. The words of the shade of Isildur will unearth secrets and visions of the Second Age that have remained untold until now, revealing playable landscape and new adventures from a crucial time in Middle-earth’s history”. There is also yet another increase in the game’s level cap from 120 to 130. Thus creating a new gear check for those who wish to have appropriately levelled armour and jewellery.

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For long term LOTRO players, SSG’s announcement and overall marketing strategy for this new expansion holds no surprises. This is pretty much exactly what they did when they launched Mordor in late 2017. The appeal of Minas Morgul is aimed predominantly at core players, although the Character Level Boost to 120 may be of interest to new players who wish to join and play with friends at cap. SSG seem to have found a content release schedule that works well for them, offering an ongoing diet of “same meat, different gravy” which satisfies core players. For those who do not feel the need to pre-order the expansion, it will be available for purchase via the in-game store with LOTRO points in March 2020. Base Edition (includes the Minas Morgul Region & Instances only) is priced at 2495 Points. For those who just want to unlock the Stout-Axe Dwarf race, it will cost 1000 Points.

Can LOTRO Modernise Any Further?

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Has the Lord of the Rings Online avoided the “complexity trap”?

A while back Syp wrote a blog post over on his personal website Bio Break, in which he discussed how The Lord of the Rings Online had avoided the “complexity trap” he feels affects other MMORPGs over time. It’s a sentiment I broadly concur with. The 12-year-old game has now reached a point where it has a fixed set of systems. Developers Standing Stone Games continue to produce regular PVE content in the form of quests, instances and raids. But they haven’t added a major new component to the game since the introductions of Epic Battles. Instead they have refined and fine-tuned existing facets of the game. Consider the recent overhaul of the Virtue Trait system. The basic functionality remains but the way a player advances their chosen virtues has been streamlined and now provides more tangible benefits. Overall, LOTRO has settled into a comfortable niche. New content is forthcoming but is very much a case of “same meat, different gravy”.

Now Syp’s post logically raises the question could LOTRO be more complex? Is it possible to add a radical new mechanic to the game at this stage in its lifecycle? Because LOTRO is an old game by industry standards. It may have launched in 2007 but the code is older due to the games longwinded development process. As a developer, SSG has two main problems as a result of this. Can the game technically be altered in a major capacity and is there the expertise in house to undertake such a project. Because that latter is a regular issue for many companies. Staff come and go and that means expertise can be lost. It is a major reason why Cryptic closed The Foundry in Star Trek Online. I believe it is also why no new skirmishes were forthcoming in LOTRO for a long time. Something the developers have now addressed through the hiring of new staff. Furthermore, SSG have surprised their playerbase by successfully managing to produce a 64-bit client for the game. Although it remains a work in progress, considering the technical hurdles, this was quite a coup.

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But before we embark upon this thought experiment, let us take a moment to reflect upon what LOTRO does that is quite advanced by the standards of the genre. It is the only MMO that I play that has auto-looting direct to your bags. All the other’s want me to press at least one key to select lootable items. LOTRO just hoovers them up. The game also has vendors that you can add to your house. There is also a tinker that can be summoned to a campfire to fix broken armour. Both of these services set a precedence that could potentially be expanded. LOTRO also offers a thorough personal transportation system. The reputation based “return” skills cover a surprisingly wide percentage of the game’s zones. However, I don’t think the game could accommodate a loss or consolidation of skills to become more of an action combat-based game. I think this would be a far too controversial. Rather than changing class and race attributes, it would be better to focus more on what you can done in the “wider world”.

So exactly what new systems or mechanics would be beneficial to a MMORPG such as LOTRO? My immediate answer is dynamic, public events in relevant zones, that can be justified from a lore perspective. Next it would be good to see some sort of scaling content system. A mechanic that allows a max level player to revisit older zones and adjust to the right level. This is something The Elder Scrolls Online does very well. The levelling of content is seamless and there are plenty of World Bosses, Dungeons and Dolmen to complete. Furthermore, they are all clearly marked on the zone map. LOTRO is halfway there with some similar systems, such as roving threats for example. But they need to be easier to find. Similarly too many instances in LOTRO are tied to discovery or specific quest lines. Accessibility and promotion are lacking. And let us not overlook the state of housing in LOTRO, which remains mainly a glorified storage service. The Cape of Belfalas housing has some pleasant leisurely quests but they are not repeatable. Housing needs to offer players a reason to spend time in the neighbourhood. I would also advocate improving the skirmish soldier system, to make them more versatile companions, rather than the blunt tool that they currently are.

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Zone Guides in The Elder Scrolls Online offer more than just a simple map

Naturally I have barely scratched the surface, with regard to ideas to improve LOTRO and expand its scope and complexity. But I believe there is a focal point, that if addressed properly, would potentially lead to further improvements. A lot of the game’s existing functionality is hidden or too esoteric. The UI needs to be made “smarter”. To be able to provide more information, make suggestions be more proactive. Again I’d say look to ESO and its zone guides. Something similar in LOTRO would ensure that players got the most out of the content they’ve purchased. An optional list that let’s players know if there are any quests or places of interest that they haven’t completed or discovered. A lore book of some kind may also be useful. The existing skill trees need to do more than just inform a player of what they can earn. I would welcome suggestions regarding specific class builds based upon player preferences. I know that a great deal of useful information exists outside of many MMOs, curated by fans. But I’ve always felt that tabbing out of a game is counterproductive. Can this information not be brought in-game?

Finally, as we’re considering complexity, let us reflect upon social interaction. It is still a regular lament from certain quarters that the MMO genre is losing its social element. So why not address this issue by incentivising kinships with some additional perks. STO has gear and other items that are only accessible by joining a fleet and running fleet projects. Again, the more you think about it, the more it becomes clear that this is an aspect of LOTRO that could be expanded and improved. However, if there ever was a concerted move to broaden the complexity and scope of LOTRO it would have to be done within specific parameters. Or else there would come a point where it would be easier to just create a new game. So bearing all of this in mind, is any of this likely to happen? Well if you had asked me a few years ago, I would have said “no”.  But the pipe dream of the 64-bit client has now become a reality, so who can say? Perhaps, there is hope after all. But perhaps the biggest obstacle to any potential change to LOTRO would be the playerbase itself. Trying to find a consensus would be extremely difficult. So may be SSG have decided on a policy of “if it isn’t broke, don’t fix it”. I wouldn’t blame them.

Stout-Axe Dwarves and Race Changes Coming to LOTRO

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Some interesting news came out of Gen Con 2019, where Standing Stone Games recently held their Dungeons & Dragons Online/The Lord of the Rings Online “meet up”. According to Draculetta who attended the social event, Severlin AKA Rob Ciccolini, Lead Producer for LOTRO stated that Stout-Axe Dwarves were to be added to the game as a new playable race. Furthermore, the ability to change the race of existing characters was also coming to the game. It was later clarified that the race change ability was subject to the existing class restrictions. Hence an existing Hobbit Guardian could become an Elf if the player so desires. But races such as Hobbits and Dwarves are still excluded from certain classes such as Captain or Lore-master. Although this was a very informal setting, the statement has been seen as a formal announcement and SSG have not said anything to the contrary so far.

The ability to change race, once you have created a character, is not anything unusual by genre standards. Many other MMORPG offer such a service but it is certainly a useful facility to have. New players may find that a certain race is not to their liking and the ability to change rather than start from scratch is therefore welcome. High end players may also wish to change race if it gives them a statistical improvement or tactical bonus. And then there will be some players who may simply want to change just to see what difference it makes. However, regardless of how this ability is used, it goes without saying that this is going to be a chargeable premium store item. I wouldn’t be surprised if a “race change token” is included in one or two of the different permutations of the next LOTRO expansion. SSG is a creature of habit so I don’t think its unreasonable to assume that previous business practises established with Mordor, will continue next Minas Morgul themed expansion.

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As for the merits of adding Stout-Axe Dwarves to LOTRO, I’m not so sure. I thought the edition of High Elves didn’t really add any major value to the game. If you’re a lore enthusiast, then the distinction between Elves and High Elves may well be of interest but for many players, it really is a case of “same meat, different gravy”. I suspect the same may be so regarding the Stout-Axe Dwarves. They already exist as characters in the game, having been introduced with the Mordor expansion in July 2017. The Dwarves were enslaved by Sauron after they refused to relinquish one of the Seven Rings of Power. They were subsequently liberated by Gimli and have returned to Erebor to try and find their place in Middle-earth. It’s a great story line, but I’m not sure what this playable race can offer that isn’t already available via the regular Dwarves. However, you should never underestimate the Dwarf enthusiast LOTRO player. Perhaps this race may prove popular.

I am curious as to how SSG are going to integrate this new race into the game. At present the Stout-Axes enter the LOTRO storyline at level 105. Their history is unknown outside of Mordor up until this point, so I’m not sure if SSG can cunningly and seamlessly dove tail the Stout-Axes into the existing starter areas of the game. Perhaps they may be a race that starts at level 105 and aren’t intended to be retrofitted into older content. I’m also curious about the availability of this new race as its accessibility is bound to be gated financially. Again I suspect that they may be bundled with the middle tier and top tier of the next expansion. At a later date, they may well be sold in the store for LOTRO points. If this supposition is correct, there may well be an outcry form the LOTRO playerbase. Similar to when High Elves weren’t included in the Standard Edition of Mordor. No doubt a more definitive press release will be forthcoming soon.

LOTRO: The Pros and Cons of Complex Lore

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Professor Tolkien has created one of the most complex and rich fictional mythologies found in twentieth century fiction. There is both detail and ambiguity to be found in his collected works. For example, the line of Númenórean Kings or the family tree of Elrond are clearly explored and catalogued. Yet there are many more obscure and esoteric references littering the various texts, that pique the imagination by alluding to more nebulous people and events. What was the fate of the two Blue Wizards, Alatar and Pallando? What was so special about Queen Berúthiel cats which she used as spies? Are there really Were-worms "the East of East"? It is this balance between richly detailed faux heraldry and vague apocrypha which makes Middle-earth such a credible and living world.

Over the past twelve years Turbine and now Standing Stone Games have tapped into this vast wealth of lore and extrapolated it when writing the various narratives for their MMORPG. They have incorporated both the well known and the obscure. Broadly they have done this in a clever and respectful fashion. The central plot device for the initial game Shadows of Angmar is that the Witch-king's Steward, Mordirith, was once his greatest foe: Eärnur, King of Gondor. It’s a bold idea but not too outrageous to seem impossible. The writing is quite detailed and well researched so overall the idea is successful. Expanding Dunland and exploring the feuding clans and how Saruman exploited such a situation to his own benefit, is also a creative undertaking. Finding a village of Hobbits of Stoor antecedents in the region is also a nice lore-based reference that is expanded into a wider narrative. More recently, the Black Book of Mordor storyline has boldly addressed what happens after the War of the Ring, in the absence of Sauron’s controlling power. I enjoyed that the Cold Drake, Hrímil Frost-heart, was in fact a former ally of Morgoth, who eschewed his predecessor.

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Yet building upon and adapting this complex lore is not always successful or well received by fans. For example, the recent Update 24: Vales of Anduin had an interesting plot line feature in the quest “The Stolen Gift”, in which it was explained that the Beornings shapeshifting ability was directly attributable to the wizard, Radagast the Brown. He allegedly bestowed them with a “gift” of knowledge allowing them to use this technique to take the form of Bears. Furthermore, it was a secret that was then stolen by the Gauredain, men of the wolf, and the Ungoledain, men of the spider. Such a plot device has opened up many further questions and not all are prepared to suspend their sense of disbelief to this degree. However, the debate that has ensued has interesting arguments on both side and certainly has encouraged LOTRO players to explore the source texts to seek further insight.

Another issue that has arisen in recent years is LOTRO developers being a slave to convention. The story of Beren and Luthien and their doomed relationship is well known in established Middle-earth canon. It is an important tale and naturally is relevant to the parallels between Aragon and Arwen, except this time round the relationship does not have such tragic overtones (the incompatibility of lifespans not withstanding). However, the writers at Turbine/Standing Stone Games now seem to habitually couch any sort of mixed race or even inter-generational relationship in “doomed terms”. Need I mention Calenglad and Gwindeth, Wynmar and Noriel or Nona and Horn? And let us not forget the struggles between Father and Daughter with such characters as Golodir and Lorniel as well as Laerdan and Narmeleth. I’ve wondered at time whether a staff writer had a bad relationship at a key time in their life and never got over it? As for Calenglad, he’s clearly trying to punch above his weight.

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Fans like lore. It is part of the appeal of many franchises. Fans like to learn and become knowledgeable as a sign of their devotion to that which they love. But lore and canon are a double-edged sword and fandom is only a short step away from the myopia of fundamentalist zealotry. What some Tolkien fans forget at times is that the MMORPG The Lord of the Rings Online is an adaptation of the professor’s work and not a pure representation of them. To accommodate the requirements of the MMO game genre, a lot of concessions have to be taken onboard right from the get-go. Therefore I see both the pros and cons of strong lore in a franchise and see adaptation as being a means to experiment in presentation and interpretation, especially when the source material was intended to be as such. Hence, I can accommodate LOTRO’s iteration of Middle-earth and simultaneously enjoy the radical departure from accepted canon presented in a game such as Middle-earth Shadow of War. But that is not the way that everyone rolls so inevitably controversies will arise and opinions will differ.

LOTRO: Thoughts on the Current Downtime

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As I am writing this post, the popular MMORPG The Lord of the Rings Online has been offline since 2:00 AM EST on 6th March (7:00 AM GMT). The game servers, website and account portal are offline for maintenance and it would appear that the actually physical hardware is being relocated within the datacentre that Standing Stone Games uses. Like any complex IT project of this nature there are always potential problems and it would appear that some have occurred as the initial 22 hours projected down time has now become nearly 3 days. Naturally this has had an impact upon the LOTRO community as Friday evening is often prime gaming time. From SSG’s perspective the extended outage is not good for business or community relations and so they have been using social media to keep players informed.

Community manager Cordovan (Jerry Snook) presented a brief live stream earlier tonight to provide a more hands on summary of issues and to endeavour to placate LOTRO players. He re-iterated that the downtime was too facilitate a server move and that there have been hardware issues and other related problems as a result. He also stated that no data had been lost. Third party contractors are involved, and overall trouble shooting is progressing. He stated that the downtime would continue to at 6:00 PM EST (11:00 AM GMT March) and that hopefully by then “there would be good news. Once service has been resumed for both LOTRO and DDO, there would be a more comprehensive statement put out about player compensation, an extension of the skirmish event and general billing enquiries. He couldn’t be specific at present, but he was clear that players would be suitably recompensed as they have been in the past.

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“In technical terms, I thinks it’s totally fucked. Let’s blame it on the intern Colin”.

Having worked in the past in such technical environments as datacentres and been involved in projects of similar scope, I am sympathetic towards SSGs plight. No matter how well you plan there is always potential for something to go pear shaped. It’s often something innocuous or an aspect of the project that was deemed trivial and left to the intern Colin to sort out. Frankly there is never a good time to shut a server down. Just a period that is the “least inconvenient”. Clearly in this case the situation has gone beyond this and I ‘m sure there are a lot of folk working very hard to pull the company’s proverbial chestnuts out of the fire. Who knows, maybe this extended downtime has a valuable moral lesson to teach us about something or other. I’m not really sure, as I’m not known for my morality and I’ve just played more Star trek Online instead. However, I am looking forward to seeing LOTRO back online. I’d miss it if it wasn’t about anymore.

Update:

Cordovans deadline has been and gone and sadly the downtime has been further extended. As of 23:25 PM GMT the current speculative end to the outage is 12:00 PM Eastern (5:00 AM GMT) Saturday, March 9th.

The LOTRO Legacy Bundle

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I wrote recently about how I wished that lifetime subscriptions were still available for the MMORPG, The Lord of the Rings Online. I explored the value of such deals and concluded that the ongoing revival of the game, especially with regard to the launch of the progression Legendary Servers, presented the developers with the perfect opportunity to offer something similar to new players. Oddly enough, Standing Stone Games have just announced the LOTRO Legacy Bundle, which although not a lifetime subscription, offers a substantial quantity of game content and bonuses at a substantially discounted price. Here is a breakdown of what is on offer.

One Year of VIP Access Time

Get all the perks of being a VIP like 500 LOTRO points every month, mobile mailbox access, all character trait slots, and no 5g currency cap!

All The Content For One Great Price

Get Quests, Instances, Raids, Deeds, and Regions that LOTRO has released as of December 31st, 2018, even quests from Expansions!

*Excludes expansion pre-order or bonus items, includes only Quests, Instances, Raids, Deeds.

A Gift For All Your Characters, Forever!

Get a Crystal of Remembrance for every character on your account! You'll also get a Crystal of Remembrance on every additional character you create on your account going forward.

Bonus Items

You'll also get one Legacy Package for the character of your choice. It includes tons of bonus items to help you through your adventures and enough housing writs to buy your own premium house with no upkeep fees! Upon redemption of your Legacy Bundle code, you will immediately receive your bonus items on the character you log in on.

Your Legacy Package (one per account) Includes:

250 Mithril Coins

Wallet

Riding Skill

5 vitality stat tome pickers

10 skill and slayer deed boosts

10 Reputation supply

A Fleet-Footed Goat

A Mount Picker (Steed of the White City, Steed of the Citadel Guard, Forest Elk, Snow-Beast Steed)

A Housing kit which includes:

20 Housing Writs

Bird Bath

Hedgehog House

Premium Ingredients Crates

Fish Pond

ALL House Crafting Items

Sleeping Cat

Bevy of Swans Ice Sculpture

Makeshift Mûmak

Hound Property Guard

Gondorian Supplier Horn

Quest Packs Include:

Mines of Moria* Quest Pack

Mirkwood* Quest Pack

Rise of Isengaurd* Quest Pack

Riders of Rohan* Quest Pack

Helm's Deep* Quest Pack

Mordor* Quest Pack

Eregion

Enedwaith

Angmar

Evendim

Forochel

Misty Mountains

Trollshaws

North Downs

Lothlorien

Great River

Wildermore

East Gondor

Central Gondor

West Gondor

Old Anórien

Far Anórien

March of the King

Battle of the Black Gate

Legacy of the Necromancer

Where Dragons Dwell

For further details visit https://www.lotro.com/en/LegacyBundle

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Now it is abundantly clear that this is an offer that favours the new or returning player. If you already have a lifetime subscription, then this bundle doesn’t offer you much more than the LOTRO store extras. Lifetime subscribers already have permanent VIP status, and thus an indefinite monthly stipend of 500 LOTRO points, as well as continuous access to non-expansion quests. However, this bundle is good value to those who subscribe intermittently to the game and haven’t bought any of the expansion packs. For a player who has rolled a new alt, either on the Legendary Servers or any of the regular servers, this offers access to everything that exists in the game at present. Furthermore, after a year when the VIP subscription expires, all quest content will remains unlocked.

For a long-term player like myself, who has bought all previous expansions, this bundle is also quite enticing. I currently subscribe monthly to LOTRO at a cost of £8.99 per month. That’s £107.88 per year. I pay monthly because it suits me financially and allows me to stop paying when I’m not playing. I recently started a new alt that I intend to take to level cap. Hence the additional store items included in the bundle are eminently practical. The total price of $199, works out as £157 (rounded up). That covers my years subscription (at the price I would have paid for it) along with £50 worth of store goods, which I suspect would cost more than that if I bought them separately. Again, if I stop playing for a while and return at a later date when my VIP status has expired, I will not be locked out of any quest content, apart from material that is added after December 31st 2018.

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Naturally one’s perspective on the $199 cost of the LOTRO Legacy Bundle, is determined by the state of your personal finances. However, with Christmas coming up, this bundle has great potential as a gift. I am certainly giving it serious consideration. For me it’s the next best thing to a lifetime subscription. Price wise, it’s also worth considering the following. If I bought premium additions of two newly released single player games, the cost would be broadly similar to the LOTRO Legacy Bundle. 2018 has been the years where I have bought several single player games that I have ultimately been disappointed with. LOTRO regardless of its age and specific flaws, is a known quantity and a tried and tested source of amusement, entertainment and social interaction. I therefore have until December 16th to make up my mind.

LOTRO: Releasing the Complete Soundtrack

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I have written in the past about the quality of the soundtrack for the MMO The Lord of the Rings Online and how it is far more than an embellishment to the game but a character in itself. Now the developers of LOTRO Standing Stone Games (formerly Turbine) have released over the years a variety of soundtrack CDs and digital downloads, offering a selection of music usually associated with specific expansions for the game. Although these have been well received, they have only provided a percentage of the music that is present in the current release of LOTRO. In the latest build there is approximately 4GB of audio in the game. Admittedly some of this will be dialogue and ambient sounds but the majority of that is music cues in .ogg format. I sure I’m not the only LOTRO aficionado who would like to see a more comprehensive release of the games musical content.

When LOTRO was released in 2007, there was a soundtrack CD in the Collector’s Edition. This included 26 tracks from the Shadow of Angmar written by composers Chance Thomas and Steve DiGregorio. A similar CD was then released in the Collector’s Edition of The Mines of Moria expansion. This included 18 tracks. I believe that Turbine also made a digital download available comprising of 61 cues from the base game, shortly after this. Neither of these two official soundtrack CDs were ever made commercially available outside of these boxsets. The digital download is also no longer available. Since 2010, when LOTRO went free-to-play, there have been three further soundtrack CDs released (also available via digital download). Two of which are music written by composer Chance Thomas for the Riders of Rohan and Mordor expansions. Then there’s a tenth anniversary CD and download featuring a compilation of 26 tracks, of mainly previously available material by both composers. Some of these are alternative versions and there are a handful of new cues. These CDs are still available. It should also be noted that composer Steve DiGregorio has posted the soundtrack for the Helm’s Deep expansion and Update 14: Paths of the Dead on his Soundcloud account.

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Music rights, licensing and distribution arrangements can be legally complex to administer. I am not privy to the specific arrangements that Standing Stone Games has with regard to the game’s soundtrack and its respective composers. However, the fact that music from the game has been released previously must be a positive sign. What I can say with confidence is that LOTRO’s music is held in very high regard among both fans and wider MMO players, due to its particular high standard and artistic scope. Therefore, if SSG wanted to release a more comprehensive selection of music from the game, that was broken down by region, race or release date, I’m sure it would receive a warm welcome from the player base and more importantly, sell very well. Furthermore, it is a non-egregious form of monetisation that they could continue to perpetuate as the game grows. It remains to be seen if lobbying for such a release will yield any results, but I can’t help but feel that SSG are missing out on an opportunity in this instance.

LOTRO: Legendary Servers Launch

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First off, fellow blogger Wilhelm Arcturus wrote a blog post that predicted pretty much everything that happened today, with regard of the launch of the new Legendary Servers. Yes, you read that right. Servers, plural. Apparently, there was so much interest in Anor, it led to massive login queues, so Standing Stone Games very quickly set up a second Legendary Server named Ithil to deal with the over flow. To ensure that folks get to be with their friends and kinmates, there’s also a free transfer grace period. I guess there’s no such thing as a smooth launch, be it a new game or a variation of it. The more cynical among us, may even go so far as to postulate that the server queues were planned to generate a “buzz” and the “need” for a second server. However, it’s more likely that SSG just miscalculated and had to think on their feet. There could well be server merges ahead when the excitement, queues and possibly player numbers die down. Either way, the job is now done and LOTRO now has two progression servers.

I logged into Anor shortly after 5:00 PM GMT today. The launcher initially showed that I was some ridiculous number in a queue and it quickly became apparent that it wasn’t decreasing, and the client had indeed stalled (Ctrl-Alt-Delete and Task Manager are your friend). So, I started multiple copies of the launcher and logged in the game and eventually one connected with the new server. I knew what class I was going to play and what my character name was in advance, so setting up a new avatar was not an issue. I skipped the tutorial, loaded my saved custom UI and then pushed ahead with the intro quests. Needless to say, the starter zone was heavily populated, and it took a while to kill the standard number of Boars or Wolves as required. However, the zerg had its benefits and tricky areas like the spider filled basement under Sprigley’s Farm was easy to navigate.

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World chat was very active and relatively civilised, and players broadly seem to accommodate each other. Orderly queues formed to kill the likes of Jagger Jack and people were happy to group to make clearing quests easier. Eight hours on from launch and there was already crafted items appearing on Auction House for sale. Despite the “all about the journey” mantra your often see banded around on the official forums by many traditionalist LOTRO players, by the time I logged off there were already people approaching level 30 or so. It was also pleasant to see a lot of Kinships recruiting. Judging from world chat, there are a lot of retuning players who have been absent for quite a while. I have set up a Contains Moderate Peril kin, mainly just for fun and larks but if players stay the course, I see no reason not to run some of the endgame content.

Nostalgia is a curious thing. I liked the way the SSG has re-instated the original music at the character select screen. Playing with a low-level character is pleasingly uncomplicated with only a handful of skills. There is also a very re-assuring sense of familiarity with the game when it’s presented like this. The sheer volume of players bustling about also reminded me what the original allure of the MMO genre was; a thriving living world or at least the appearance of one. More than a decade on simply being online with others has lost its mystique and is something you just take for granted. This evening gave me a pleasant reminder of how exciting it was back in 2008 to see a town filled with other people. However, there are a few things that bring you back down to earth, such as the absence of all the items you have purchased on your regular server. Vault space was quickly filled and at present there is no kinship or personal house to use as an overflow. I also just couldn’t get used to wondering around without my standard cosmetic outfit, so I’ve already put my hand in my pocket and bought it again, which was probably SSG’s motivation all along.

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It will be interesting to see if player numbers are sustained before the release of new content to Anor and Ithil in four months’ time. There’s is no real reason to leave if you’re a returning player because they are not burdened with over familiarity with the content or harbour a grudge over previous changes to game mechanics. But there will be an inevitable decrease of player as some get bored and kinships find it harder to run content due to a lack of “bums on seats”. Personally, I don’t see any problems getting to level 50. I always liked this part of the Epic Story and I tend to level quite fast due to structured and planned sessions. It’s what comes next that is a stumbling block for many. Even a revamped Moria is still a big ask for some players. However, the LOTRO community is very tenacious and often flies in the face of established wisdom. So, I shall simply wait and see how things pan out on the Legendary Servers, while having fun progressing through Bree-land and beyond.

LOTRO: Legendary Server

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Standing Stone Games announced today the launch of a new LOTRO "Legendary Server" later this autumn. This is essentially a progression server by any other name. It will be accessible to VIP monthly and lifetime subscribers allowing access initially to core content from levels 1 to 50 via The Shadow of Angmar story. It should be noted that this is not “classic” LOTRO as it existed back in 2007. The new server will offer the game as it is now with all its revised systems. Hence High Elves and Beorning classes will be available as will the skills tree system. SSG intend to update content every four months but will keep it all within the parameters of the level cap on the"Legendary Server". The developers have also made it clear that this new service does not come at the expense of regular new content for the existing game. “We have no intention of adjusting our frequent, regular, and active development of the non-Legendary game worlds, and have plans for them well into the future”.

I have never been a great one for alts and replaying old content. The most I’ve managed in ten years of playing LOTRO, is to get one new character to level 55 and then used the Aria of the Valar booster that that came with the Mordor expansion, to auto level to 105. Oh, the countless alts that I’ve created to try other classes, only to delete roundabout level 30 or so. However, I can see the appeal of running through the game with both old and new friends. I guess that is one of the major obstacles for a lot of lapsed players or those who want to start playing but are put off by the immense level gap. As have purchased all expansions and I’m currently a VIP and will likely remain so for the immediate future, I may well consider the new server if friends intend to do the same. That for me is the main appeal of this service. It’s been a long time since I’ve group consistently. I played essentially the first 60 levels of the game with friends. How things have changed.

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It remains to be seen if this new service will attract much interest, although I suspect that it may. Its appeal may well attract players of all kind and its subscription only option means that it should eliminate any problem element. I’m interested to see how well the actual levelling works because many of the early zones in LOTRO such as Evendim and The Lone Lands have been revised several times and progression from 1 to 30 is quite rapid then changes pace again from 31 to 50. Stepping back from this new service and considering the wider changes that have come to LOTRO of late, it certainly appears that developers SSG are trying to maximise the flow of revenue into the game. The recent experimentation with lockboxes that came with the Mordor expansion appears to have been dialled back, possibly due to the ongoing legal scrutiny such mechanics are currently coming under. There was talk not so long ago of a new class, which has subsequently been down played. But when it does arrive, it will doubtless be chargeable. In light of the news about the "Legendary Server" I wonder if SSG will make any further announcements of this kind before the year ends?

Financing LOTRO

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Back in December 2008, I bought a “compilation pack” that contained both the The Lord of the Rings Online: Shadow of Angmar base game, along with the newly released Mines of Moria expansion. I paid £20 for the lot. After the obligatory free months access, I then became a regular subscriber right up until about summer 2012. Since then I’ve subscribed and played whenever new content is released, meaning that for about six months of the year, I’m paying for the “luxury” of playing LOTRO. I’ve also purchased all the expansions over the years. Because I enjoy the game, I am not averse to buying additional LOTRO points when my monthly stipend doesn’t cover the cost of the items I want. I never availed myself of the opportunity to become a lifetime account holder, which is something I regret. It certainly would have been very good value for money, considering that LOTRO is over a decade old.

Although F2P games offer the benefit of reaching a wider market, I do believe that the business model is troublesome and causes more problems than it solves. Lootboxes similarly can break a game, as content is retrofitted to accommodate monetisation, rather than serve the exclusive needs of the customer. The monetisation per se of the gaming industry remains a perennial debate and one that is not going to be solved anytime soon to every one’s satisfaction. It is certainly a matter that is causing Standing Stone Games to tie themselves in knot at present. Lootboxes have been present in LOTRO for a while but they were never integral to progression through the game until the release of the Mordor expansion. Let it suffice to say that there has been a great deal of player push back against this decision and that SSG have been trying to address this matter in Update 23, which is due for release soon. However, the current proposals are complex and are very much a work in progress. They also seem to be causing a great deal of consternation among players.

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I won’t attempt to summarise the latest “plan” at present as it’s being continuously “revised”. If you’re feeling stoic, then read the current thread on the official forums and you’ll see how difficult this matter is to sort out. However, I think the overall problem comes down to a fundamental difference in outlook over the financing of LOTRO, between the players, the publishers and lastly the developers SSG. LOTRO has a mature playerbase. A hardcore of thirty to fifty plus year olds, who all cut their teeth in an era where game monetisation was clear. You bought a game and paid for any additional expansions. In the MMO world, you bought the base game and subscribed. It was a simple “quid pro quo”. You paid money and got content. However, microtransactions, in-game currencies, season passes, paid DLC, lootboxes and “live services” have evolved over the last decade or so and have migrated from the mobile games market, over to console and PC gaming. Younger players who have grown up with mobile games has become “acclimatised” to such business practices. LOTRO players by and large don’t care for them.

And therein lies the rub for SSG or more to the point, their financial backers Daybreak Game Company. I suspect that there are financial targets set for LOTRO each quarter and that these are proving “challenging”. Because of the dedicated nature of many core LOTRO players it would appear that there are significant whales in the community. Yet it is the nature of the current games industry to seek whatever revenue that can possibly be generated and that the fate of a game will often come down to whether or not it yields the financial projections. Hence it become extremely difficult for SSG to find the right balance. Simply removing loot boxes and the LOTRO store from the game is not going to happen. The game is just too heavily dependent upon that business model. Some players have suggested cutting out the “middle man” of loot boxes and keys and just have a store where you buy everything that is offered. Sadly, whatever course of action is taken, it is bound to please one group and offend another. However, gating content or progression in LOTRO behind some kind of pay mechanic could well prove to be the straw that breaks the camel’s back. But I’m sure SSG knows this, so it will be interesting to see what compromise they arrive at by the time Update 23 launches.

LOTRO and Daybreak Game Company

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Over the past eleven years The Lord of the Rings Online has faced many business-related issues that has prompted its player base to speculate over the games future. These include the MMOs transition from a subscription to a free to play service, Turbine’s acquisition by Warner Bros. Interactive Entertainment and then there were the issues with the license expiration in 2017. However, all these problems were resolved in one way or another and the game endures. That is not to say that Turbine or Standing Stone Games (SSG) are business geniuses. Absolutely not. They’ve made plenty of mistakes over the years and continue to regularly shoot themselves in the foot with their community relations. LOTRO survives because of its core playerbase who have made this virtual Middle-earth their home and they support the game come hell or high water. A lot of this core group are fully aware of SSGs shortcomings, but they are wedded to this game and hence they sustain it. It’s a curious yet fascinating symbiotic relationship.

Two days ago, Massively Overpowered reported on an interesting situation that has potential to impact upon LOTRO (and DDO) as it is to do with SSGs current “publisher” Daybreak Game Company (DGC). On April 6th, the U.S. Department of the Treasury commenced the freezing of assets of several Russian businesses because of alleged “destabilizing activities” such as interference in the 2016 U.S. election. This includes Viktor Vekselberg, who owns the Renova Group conglomerate along with its subsidiary, Columbus Nova. Columbus Nova, is the parent company of DGC. Renova has until June 5th to “wind down operations, contracts, or other agreements” according to The U.S. Office of Foreign Assets Control. Approximately $1.5 and $2 billion assets from Vekselberg have been frozen because of these sanctions. It now remains to be seen whether this process extends to Columbus Nova’s assets and DGC. At present, DGC is trying to distance itself from Columbus Nova. Tweets and press releases are being deleted and Wikipedia entries are being “edited”. Yesterday, DGC’s Chief Publishing Officer and former Senior Vice President, Laura Naviaux, announced she’s left the company.

Naturally, those who play EverQuest II and PlanetSide 2 are “concerned” as to whether this situation will impact upon these games as they are owned by DGC. Which then brings us back to the LOTRO community. It has naturally got wind of the situation and players are asking SSG for clarification on the games official forums. Naturally, SSG are being tight lipped about the matter using marketing speak to brush concerns aside. Putting the potential gravity of the situation aside for the moment, most businesses are smart enough to keep details of their internal machinations behind close door, so it’s highly unlikely the current community manager Jerry “Cordovan” Snook, is going to go public and spill the beans as to what’s going on. Some players are adamant that DGC is simply SSGs publisher and even if there is a problem, it’s just a case of finding a new one. Certainly, on paper DGC is SSGs publisher and further details about the business relationship between the two is not clear. However, history doesn’t always favour the “wait and see” approach and there is nothing wrong with some intelligent and measured speculative analysis of the situation.

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The potential for this matter to affect LOTRO depends on two key factors. First off, is DGC directly linked to Columbus Nova and therefore at risk of having its business assets frozen? This is ultimately one for the lawyers to decide but it is curious that DGC’s Chief Publishing Officer has chosen now as a time to make a career move. It could be coincidence. If further senior staff resign, then perhaps that may be a clearer indication that the company is at risk. There is also plenty of company information in the public domain these days that allows even the layman to remain informed. If we see any movement of corporate assets to outside of the US, then again it may be a clear indication that DGC is subject to The U.S. Office of Foreign Assets Control.

The second point to consider is the exact nature of SSGs relationship with DGC. Many games journalists and gaming community commentators have suspected right from the outset, that DGC was more than just a publisher for SSG and that they bankrolled their entire extraction from Turbine/Warner Bros. in late 2016. In a recent interview with with Jean "Druidsfire" Prior for MMO central, LOTRO Executive Producer Rob Ciccolini AKA Severlin stated that Jake Emert is his direct boss. Emert is CEO Daybreak Game Company Austin Texas Studio. Such a statement certainly puts DGCs status with SSG in a different light. When you consider the whole matter of how staff from Turbine set up their own company, then bought the rights for DDO and LOTRO,  as well as the infrastructure and then settled all associated legalities, it must have taken a substantial amount of capital. I am not aware of SSG having raised that money themselves, which therefore means there must have been a major investor involved. It is not unreasonable to suggest that DGC was and remains that investor.

If both of these points are correct and that DGC underwrites SSG and is in imminent danger of having its assets frozen, then there is scope for problems in the weeks to come. And it is at this point that there is less data available to speculate upon. What exactly would be the consequences of removing DGC from SSGs business plan. How easy would it be to find a replacement investor? Would there be a one who was interested and readily available? Would there be a disruption of service to both LOTRO or DDO or would it be worse than that? Or are there caveats in the fedral asset freezing regulations to prevent collateral damage such as this hypothetical scenario? At present there is insufficient information for any of us to know definitively what is going on. However, if we reflect upon information that has emerged from former Codemasters employees about the business practices surrounding LOTRO, we can be assured that both the grass roots staff and the playerbase are always the last to know what is really going on. I’m sure in the meantime, LOTRO players will continue with their activities as usual and quite right to. It is however a worrying situation and it would be foolish to ignore the matter out of hand.

LOTRO: Pilgrims in a Barren Land

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I bought the Mordor expansion for LOTRO in August but apart from playing through the prologue, I made no further progress. I was getting somewhat burnt out with MMOs at the time, so I decided to take a break and pursue other games. I was prompted to return to the LOTRO today by the recent Executive Producer’s Letter from Rob Ciccolini and the announcement that Update 22, coming in 2018, takes the story to Northern Mirkwood. Iconic locations such as Thranduil's Court, Dale, Laketown, and Erebor will feature in the epic story. Looking further ahead another future destination is Minas Morgul and a showdown with Shelob, who so far, we’ve only met briefly from a first-person perspective in a cut scene. Naturally I’m interested in where Standing Stone Games takes the story next, so I need to ensure that I have reached level cap by the end of the year, which isn’t that far away. Hence, it’s back to Mordor. Shame I don’t like Mordor.

My problem with Mordor is that it’s perpetually dark, extremely convoluted to navigate and filled with a high density of mobs. It certainly looks the part and the various storylines are as creative as ever but it’s a tough grind to slog through. The enemies are difficult to kill and if you’re playing solo, every kill takes twice as long as normal, until you upgrade your gear with that which drops. Now I realise this is a deliberate design choice by SSG to try and encourage group play. However, I don’t like being dependent on others and often play at very late or early hours, thus missing those in my kinship. Let it suffice to say that at present I have to play through Mordor in short burst because otherwise I get bored and frustrated with it. Mercifully, I still have quests to complete in the Drúadan Forest, Beacon Hills and in Ithilien and the Wastes of Dagorlad. These don’t offer such good XP now that I’ve tipped over into level 106, although they do provide a welcome break and an alternative means to reach the current cap. I think tackling some of these Mordor quests above level will ease their difficulty.

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It would appear that there is a significant increase in gear stats as you progress through Mordor and of course there is the buff/debuff of the Light of Eärendil versus the Shadow mechanic. All of which offer a “challenge”. If you’re the sort of player who likes to be tested and enjoys MinMaxing then Mordor is certainly a suitable environment for such tastes. I however, like to approach matters in a more pragmatic fashion. I like to be overpowered and to “steam roll” my way through the opposition, in a “shock and awe” manner. To achieve this, I have currently switched to the blue trait line for my Lore-master, relying on my more robust pets to do a lot of tanking and aggro holding. It appears to work so far, although you do have to selectively summon and dismiss your pets to avoid pulling too many mobs and getting swamped. If things really do get out of hand in a combat situation I do use my Landscape Soldier, although this can sometimes cause more problems than it solves. To date Landscape Soldiers are still very difficult to control and have a habit of stationing themselves a little too far away, often straying into place you’d rather they didn’t.

Finally, SSG are currently tinkering with Update 21.3 - Beta #4 on the Bullroarer test server. It looks like they’re looking at reducing the level that Ash of Gorgoroth can be obtained via both the landscape and instances. Ash is required to barter for top tier gear. Let it suffice to say, that it would appear that this change is being made to try and “encourage” players to buy the Gorgoroth Steel-Bound Lootbox, which will be the only other alternative means of obtaining it. Need I mention that this proposed change has not been well received by the community. Given the current debacle regarding lootboxes in Star Wars Battlefront II and the fact that such gaming mechanics are now coming to the attention of the legislature both in the US and Europe, is this really a wise move by SSG? Is the need to push lootboxes an indication that the game is not meeting its revenue projections. This is certainly a subject to watch in the weeks to come, while I grin my way through the barren land of Mordor. 

LOTRO: More Public Relations Problems

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I’m not currently playing LOTRO but it hasn’t escaped my notice that there’s been a “wee stooshie” this week regarding Standing Stone Games handling of the “Incomparable Item” debacle. To summarise, the cost of some specific high-end gear was set too low (about 75% cheaper than it should have been). Naturally, players bought these items from the barter vendor in good faith. Once the error was discovered, SSG’s initial solution was to patch the game and remove the item(s) from those who currently had it, without adequate compensation. Naturally this was not well received by those affected by the issue, many of whom had bought the new items, then broken down and asset stripped the gear it was replacing. Drama, rancour and poor public relations ensued, further damaging community relations between SSG and the LOTRO player base. It should be noted that SSG is still trying to recover from the last marketing blunder they made back in July when they announced the profligate pricing range of the Mordor expansion.

Like all problems of this nature, a compromise solution has been eventually found. Community Manager Cordovan released the following statement, although it can be cogently argued that the manner and tone of his previous comments have hardly helped the matter. “For players who already purchased Item Level 330 Incomparable gear, we have several options available. When the hotfix is released, already-purchased level 330 Incomparable items will be able to be disenchanted with the Flame of Ancalamir to return the full Ash of Gorgoroth cost, plus a number of Shadowed Essence Boxes equal to the number of Essence Slots on the gear. Already-purchased Item Level 330 Incomparable Gear will also have its stats adjusted to be approximately equivalent to the level 330 rare gear available through the High-Enchanter, and the Essence Slots will remain. This allows players to utilize the gear if they choose. Following the hotfix, Incomparable gear will have its correct vendor cost.”

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It would appear that some LOTRO players are still not entirely happy with this solution but I get the impression that SSG are now done with this issue. Sadly, once again we see a lack of proactive community management and a lack of sensitivity towards paying customers. Stepping back from this issue per se and looking at the bigger picture, it presents yet further proof that SSG’s QA processes are inadequate. Too often “preview builds” from the Bullroarer test server are released into the live game environment with a wealth of bugs, flaws and mistakes. Players have raised this issue time and time again but their legitimate concerns habitually fall upon deaf ears. It’s become a common place to see SSG scrabbling franticly to release a patch or hotfix, within days of major new content going live. As I mentioned in previous posts, we should remember that SSG is just a new label and that the core LOTRO team is the same from the Turbine days. This new broom obviously doesn’t sweep clean.

Returning to the matter of the gear debacle, it’s a textbook example of poor customer service. This problem should have never made it into the live game to begin with, however it did. SSG should have held their hands up, admitted to a mistake and taken this hit directly on the chin. Under UK consumer legislation if you have already bought an item that was incorrectly priced, the retailer has to accept the transaction as it stands. That’s exactly what SSG should have done; let those who bought the gear at the incorrect price, keep it and then fix the problem so the error didn’t continue. If they had done all this with a healthy dose of self-deprecating humour, then the entire problem could have been avoided. Such goodwill would no doubt done much to improve ongoing community relations. But SSG seems to lack such business acumen and chose to do the opposite. Their high-handed attitude as well as their “blame and inconvenience the customer” mindset is incredibly counterproductive. This blunder is certainly not the final nail in LOTRO’s coffin but it is yet another unnecessary “own goal”. And there have been so many in the game’s history. Player goodwill is not an infinite resource. Therefore beware, Standing Stone Games.

Update:

Today's hotfix for this issue, did not go well. It "incorrectly reduced the power of Level 330 Incomparable items acquired through the new Instances and Gorgoroth Steel-bound Lootboxes" according to Community Manager Cordovan. Therefore as a sign of goodwill SSG have granted all players 50 Mithril Coins from the LOTRO Store with the Code MORDORMITHRIL, now through October 22nd, 1/Account. This is a positive step forward. Let us hope that the next hotfix that comes this weekend resolves the issue for good.

LOTRO: Mordor and Beyond

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Well, I waited till this afternoon before buying the Mordor expansion for LOTRO. Unlike the song, a day really didn’t make that much difference. In true and traditional Standing Stone Games style there were still problems, glitches and hassles to be found twenty-four hours on from the launch. In fact, there’s a hot fix to be deployed tomorrow to iron some of these out. Yet, in spite of all these minor niggles, tonight I found myself officially entering Mordor, ten years after the launch of LOTRO and eight years on from my subscribing to the game. I must admit as the game wrapped up the original story and I said cheer-bye to Frodo and the rest of The Fellowship of the Ring, I did feel a sense of great satisfaction as I reflected on what my character had achieved on behalf of the free peoples of Middle-earth. Why even Gandalf himself thanked me for my courage and effort. And then a message appeared in chat, stating “You’ve earned 5 LOTRO Points”. The irony wasn’t lost and I then went on to ponder exactly why I’ve spent years being a butler to all the NPCs I’ve met in LOTRO.

Joking aside, I did enjoy the final interlude where you play once again as Gollum. Standing Stone Games did somewhat stretch the lore to accommodate the player being present at Sam and Frodo’s rescue. However, it does bring a sense of closure to the player. The subsequent epilogue in The Field of Cormallen set up the premise for the next Epic Book nicely. Overall, the cutscenes were well conceived and showed sufficient of the end of the story without over egging matters. The destruction of Barad-dûr, the demise of the Ring Wraiths and the rescue of Frodo and Sam by the eagles were functional. Once again, the developers work well within the technical restrictions of a decade old game engine. It’s just a shame that they couldn’t have created a more exciting launch trailer. The hastily cobbled together effort that was created using in-game footage was very lacklustre and was far from the most effective marketing tool.

At the time of writing there are still some technical glitches with the new character animations. There are clipping and tearing issues especially with certain types of hats and hair. It was very noticeable of my primary character. There were also delays to some players receiving the Aria of the Valar level boost. I’m sure these matters will be addressed but once again it would have been preferable if these had been sorted prior to launch. The current gaming culture of early access, releasing unfinished content and fixing on the fly is hardly edifying for the game community. It is a lazy, finance driven concept that doesn’t take in to account such matters as professionalism and public perception. The LOTRO player base has proven its tolerance time and time again over the years. I’m sure they would have accommodated a delay or better still a later launch date, if it meant that they got a more polished product.

I was fortunate enough to have received the Aria of the Valar when I logged in to the game today. Not everyone has been as lucky. I applied this boost to level 105 to my Dwarf Hunter. He was currently languishing at level 50 something and loitering in Lothlorien, having simply run through Moria. As I wasn’t relishing revisiting such areas as Mirkwood and Dunland and have always fancied an alternative character at level cap, it seemed like the sensible thing to do. The boost provides adequate gear, although none of it is designed for essences and three Third Age legendary items. Virtues are also increased but not to cap and you are also given a modest quantity of skills points. These are mainly the ones you would acquire if you played through the Epic Story. All things considered it’s not a bad service and allows you to go directly to Mordor adequately equipped. However, it is no more than that and shouldn’t be considered a “pay to win” item. After using the Aria of the Valar my Dwarf Hunter had a Physical Mastery rating of 70K.

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So finally, the wait is over. LOTRO has now reached the end of the accepted canonical story and is now moving in to wholly original territory, narratively speaking. It feels like a very major step in the games overall life. Yet the more I look around at LOTRO, the reality is that nothing has significantly changed. The new Allegiance system is merely an adaptation of the existing reputation mechanic. Similarly, the Light of Earendil/Shadow of Mordor System appears to be a regional buff/debuff mechanic, not to different to from the old Radiance/Gloom system. Although the Mordor expansion offers LOTRO player a lot more content, it is still just “more of the same”. For many this will be an acceptable arrangement but I can’t help but think that it would be to the game’s advantage if they introduced something truly innovative. Sadly, I think the reality is that the game is simply too old to support anything too complex.

Although I have bought the Mordor expansion and am happy to play through the new quests, I will more than likely move on to pastures new, once I’ve hit the new level cap. Then it’s a question of waiting to see what the next update has to offer. For those that stay it is then a question of levelling alts and repeating content. Due to the social nature of the game and its community, it is the player created content and activities that binds people to this virtual Middle-earth. Standing Stone Games provides the theatre and the players craft their own experiences with their friends and kinships. Although this on paper seems like a very equitable arrangement, I can’t help but feel that it excuses Standing Stone Games from pushing themselves. Rather than taking a proactive role in creating new innovative content, they seem more like paternal “groundskeepers” charged with maintaining a fertile environment for others. Although it’s a valid position I wonder if its sustainable now LOTRO moves beyond Mordor. What do players want next and can the developers provide it for them? 

Standing Stone Games: Is the Honeymoon Over?

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I was not that surprised when Standing Stone Games announced that their Mordor expansion for LOTRO would be released at the end of July, just weeks after several open beta tests. This is something the developers have done for a while, with all their major updates. One has to remember that despite a change of name, to core team developing LOTRO has not radically changed since they extricated themselves from Turbine. Something that SSG went out of their way to stress when they formally announced their move, last December. The press releases and interviews at the time focused on a sense of continuity and implied that SSG was now free from the corporate yolk of Warner Bros. and Turbine. It led to a great deal of optimism among LOTRO players and sparked a resurgence in the game. The fact that the MMO has now reached the end of Tolkien’s story and is about to embark upon its own original narrative has been well received. Yet LOTRO has always been regarded both by the faithful and by those outside, as a game that never quite lived up to its potential. Perhaps the release of Mordor would remedy that?

Well it would appear that the honeymoon between Standing Stone Games and the LOTRO player base is now over. There were cracks appearing in the façade of mutual goodwill during the anniversary event, when it became clear that several activities were exclusional. However, it has been the debacle over the pricing structure of the Mordor expansion that has returned community relationships back to how they were previously. Many LOTRO players do not consider the itemisation and costs of the three different editions of the expansion to be equitable. Once again, the game developers appear to be taking their customers loyalty and support for granted. Something that was a regular complaint when LOTRO was administered under the auspices of Turbine. It would appear that LOTRO is still tied to a cycle of controversies, poor decision making and potentially biting the hand that feeds it. So much for the concept of “a new broom sweeps clean”.

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For the last seven years, LOTRO players have been left to assume (often by the inference of Turbine themselves) that a lot of the problems associated with the MMOs development have been down to Warner Bros. interference. However, according to information garnered from staff who have either left Turbine or been laid off, it would appear that has not been the case. Turbine were left to run things pretty much as they liked by their corporate owner, who it would seem were merely interested in obtaining the licence. Thus, we must deduce that all the controversies that have happened with the game since 2010, such as the barter wallet, mounted combat and the skills tree revamp, can all be laid at Turbine’s door. It would appear that Standing Stone Games, despite separating themselves from Turbine per se, have brought with them the same business mindset because it was theirs to begin with.

As ever with matters of this kind, unless the public are given specific information gained from inside the company in question, it really comes down to deductive reasoning and making “educated guesses”. We do not know the exact details of the relationship between Daybreak Game Company and Standing Stone Games. Are they just a publisher or are more involved and control the purse strings? Did they have any say in deciding the pricing of the Mordor expansion? We do not know for certain. However, while these questions and others are debated on the forums and gaming websites, LOTRO players once again find themselves robustly supporting a game that still seems to be failing to meet its potential and at odds with a developer that doesn’t seem to listen as well as it claims. When one stands back and objectively looks at the life cycle of LOTRO, it really has dodged several major bullets mainly due to the goodwill of the players, who seem to be exceptionally forgiving. Perhaps too much so. If this MMO was an original IP with a different audience, then I do not think it would have lasted the ten years that it has.

Landmark to Close on February 21st

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It was announced yesterday by the Daybreak Game Company that the MMO Landmark will be closing on 21st of February. Landmark joins an ever-growing list of titles that have closed since DGC acquired SOEs back catalogue. As ever the press release does not give any specific details as to why the game is to be shutdown. However, it is more than likely down to operating costs versus profits. Furthermore, irrespective of the corporate reasons for the decision, there are still numbers of Landmark players who will be saddened by the news. This development is also of interest to LOTRO and DDO players, due to the Daybreak Game Company recently becoming the publisher of those titles.

Now if you peruse the comments section of a site such as Massively OP, then you’ll find statements such as “LOTRO is fine” and there’s nothing to be concerned about because DGC is just the publisher for Standing Stone Games. However, I don’t think the situation is as binary as that and it would be wise to scrutinise the business relationship between DGC and SSG more closely. Because I and others suspect that DGC may well have underwritten SSG costs, when they acquired both DDO and LOTRO from Turbine and Warner Bros. If that is the case, then such financial involvement give DGC far more leverage with SSG than merely publishing their gaming catalogue.

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Too many gamers allow personal sentiment and affection for the games that they play to blind them to the realities of business. MMOs as I have said time and time again are not social services but products to be bought and sold for money. The moment any product doesn't meet the expectations its owners, then it's future is in question. I would have thought that was abundantly clear by the way Warner Bros. cut LOTRO and DDO loose, as they organise their balance sheet for their pending acquisition with AT&T. Why should the Daybreak Gaming Company, itself a subsidiary of a Russian venture capital company, view its assets any differently?

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Game Developers often have the best of intentions for the products they make. Artistic vision and ethical practises may well be key to their business ethos. However, unless those that create have total financial and therefore legal control, then such noble aspirations can and are frequently side-lined. In my experience business is usually driven by those who control the purse strings, which once again returns me to the question of whether DGC are merely SSGs publisher or is there a more complex business relationship? Are LOTRO and DDO going to be measured by criteria set by their developers or someone else? If these games survival is dependent on targets set by DGC, then their future may not be as rosy as some like to think.

Standing Stone Games and LOTRO

To date one of LOTRO’s greatest weaknesses has been the way it’s been run and marketed. There are other flaws but these have been fully discussed over the years, so I see no reason to revisit them. Considering the games pedigree, the nine-year-old MMO has never reached its full potential but that is a criticism that can be levelled at many entries in this genre. In recent years LOTRO has limped forward, hobbled by an ever-diminishing development team and starved of resources by its corporate master. Yet because of the dedication of a core group of fans the game generates sufficient revenue to keep it from folding. Thus, despite continued predictions of closure from armchair experts such as myself, LOTRO endures, while other titles have sailed into the West.

Yesterday it was announced that Turbine would no longer be overseeing the development of LOTRO. In fact, the core team that has running both LOTRO and DDO over recent years, has formed their own new independent game studio called Standing Stone Games and have acquired both properties. Furthermore, Standing Stone Games have partnered with Daybreak Game Company who will provide global publishing services. Sundry press releases were made by both parties and a FAQ was posted to reassure existing customers of both MMOs. The separation process from Turbine and Warner Bros. Interactive Entertainment is ongoing but already LOTRO has been patched to add the Standing Stone Games logo.

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Now whether you are a die-hard LOTRO fan or a casually interested bystander (I’m somewhere between these two positions), this change raises a lot of questions. As ever a lot of the answers will only be known to those at the top of each respective company and will not be addressed publicly. However, common sense and a degree of deductive reasoning will probably furnish some answers. For example, it is reasonable to assume that the licensing issue has been addressed and that LOTRO has gained an extension and will not close in 2017. Middle Earth Enterprises may well have become more relaxed about licensing per se since the recent death of Saul Zaentz. I certainly can’t see any company embarking on such a transfer of ownership for a product that had less than a year to live.

Warner Bros. Interactive Entertainment obviously didn’t see the need to hang on to LOTRO, which is hardly surprising as they’ve done precious little with the IP since they acquired Turbine in 2012. At the time, many LOTRO players envisaged a sizeable capital injection and an increase in game development but it never really happened. Warner’s were more than likely just acquiring studios and assets for licenses and patents. So, Standing Stone Games proposition was probably viewed as expedient and convenient. However, the most intriguing aspect of this transfer of ownership is the involvement of Daybreak Game Company. Their acquisition of SOE in early 2015 was surprise and their management of several online titles has been chequered to say the least. Exactly what impact (if any) will they have upon LOTRO?

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As a publisher of an online game DGC will theoretically be responsible for things such as account systems, support services and server infrastructure. However, from what we’ve learned already it would appear that a lot of the existing facilities for LOTRO are to be maintained. However, there is the issue of the Turbine Store which no doubt will be quickly converted to reflect DGCs branding. Can we expect to see a change in the LOTROs monetisation policy? It’s very dependent upon Standing Stone Games relationship with Daybreak Game Company. As a new indie studio where did SSG get its funding. Is DGC bankrolling the development team? Or did they provide the capital for the game license which I’m sure did cost pocket change. If you follow the money you usually find out who calls the shots and that will surely impact upon the direction that LOTRO takes.

As ever with a change of this kind, speculation seems to be at both ends of the possible spectrum. LOTRO according to some is to enjoy some sort of renaissance and have a wealth of new content, or alternatively decline into lock box, money grab hell and be dead within six months. Realistically the truth is more than likely somewhere in the middle. Standing Stone Games is now in a better position to focus exclusively for content creation for both LOTRO and DDO without losing staff to other projects. If this transition is handled well then LOTRO can still deliver a modest and steady stream of revenue. DGC may well be pursuing a different endgame that is beyond LOTRO. Perhaps they have an eye on a longer-term relationship with SSG and future products. As ever only time will tell but in the meantime, it is wise to remain cautious. Perhaps this unseen news may even encourage some players to return to LOTRO. Either way my advice is to live in the present and enjoy LOTRO while you can.