How Not to Do Business Part 2: TopWare

I wrote last week about the surprise DLC for the seven-year-old RPG Two Worlds II and how I decided on a whim to buy it. Well yesterday was the official launch day for Call of the Tenebrae and yet, twenty-four hours later, I’m still not playing the game. So far, I have not received a Steam key for the game, despite the money being deducted from my PayPal account on the 5th of June. So naturally, I have made enquiries as to what is happening and have endeavoured to contact the publishers TopWare. Let it suffice to say that my attempts to resolve the matter have proved fruitless and I have discovered that TopWare are far from the embodiment of German efficiency.

Read More

Caring for the Elderly: Part 2

In a previous post, written last summer, I mentioned my caring commitments and reflected upon the realities of being a carer. Since then my family’s circumstances have changed considerably and subsequently so have my own. In the UK, social care has become a major political issue and was a key area of debate for all parties in the recent election campaign. Although the UK has an aging population, then NHS broadly manages to deal with its needs. It is the social care that so often follows time spent in hospital, that causes a bottleneck. Too often, the local authorities struggle to find carers and have them in place when requested. This means that many patients are unable to be discharged and have to remain in hospital. Caring is a profession that seems to be greatly lauded and esteemed by politicians in principle but the reality is far different. Overall it is often a poorly paid job, with little or no employments rights or benefits.

Read More