Learning via AI

In 1990 I was working at the DWP (Department for Work and Pensions). I had just taken the role of Computer Support Officer where I administered user access to the mainframe and provided first line support to staff using the terminals. That summer the office moved to a PC based network and the project was undertaken by the newly formed Siemens Nixdorf company. To cut a long story short I befriended one of the contract engineers and over the next 9 months he became an unofficial mentor to me. Technically he was only supposed to train me in the most basic of fashions but he liked the fact that I was always asking questions and effectively ended up schooling me in PC and server architecture, network administration and the associated protocols. For me this was the best way to learn. It was not a case of coming to grips with theory in a classroom environment. It was learning by doing and having direct and exclusive access to a source of knowledge and experience.